The Masthead Resort

It was there when I needed it.

Life altogether

We had to pay 30$ a day to park and they put us in a lot a half a mile away. I don’t mind walking but darkness and rain was a bit too much.

See above

Location, views, access to the beach, attentive staff.

Small/cozy room with a comfortable double bed and also a twin bed, private bathroom, coffee maker, small fridge... lovely water view!

The check-in and check-out times are not very accommodating to the guests. Check-in at 4pm and check-out at 10am are both pushing an hour outside of the industry standard, and that reduces the value of the stay. I asked at check-in for an extra hour to check out late, the front desk staff said that yes 11 was fine. The morning of checkout at 9am I received an automated text saying you have to checkout at 10, I wrote back explaining I had already been granted a late checkout the day before, and received another automated text saying no late checkouts would be accommodated. Not very guest-friendly or guest-focused if you ask me. Automated texts without any consideration of the situation details, and 6 hours of vacancy for housekeeping clearly indicates a preference to saving on staff, rather than making guests feel comfortable and welcome.