The location was conveniently placed next to food places

The room was disgusting. It was hair everywhere and the sheets were not properly cleaned.

restaurant staff were friendly

On the last night the lift broke and we had a 3.00 am departure we are both Seniors with spinal and shoulder injuries and past surgery and had to carry our luggage down 3 flight of stairs. we are still very sore from this ordeal. The night manager said there was no one to fix it and he pass us and didn’t even offer to help. I strongly feel we should be compensated with a refund. My credit card has also been doubled charged $72 and $58 (twice) please explain.

Breakfast was very good and a lot to choose from. The room was clean, but the beds were very hard to sleep on.

One of the staff members that works in the front desk during the morning shift, is not very friendly. If you ask a question that she does not like, you get attitude from the attendant. The main door to the hotel entrance did not work for half of one day. There was a sign on the door. There are people that could not go around to the other side of the hotel to enter. They should have found a way to keep the door open.

The room was very clean.

Indoor pool would have been nice

Everything

Nothing

Loved breakfast and the overnight staff when we checked in was awesome!

We booked two rooms at the hotel. We were looking for a wheelchair accessible room for my in-laws. My MIL said the room was better than their senior living apartment. The rooms are comfortable and very clean. The rooms are also very quiet. Walking through the building, you can see how much pride the staff have in their jobs. Keep up the good work.

We stayed overnight to break up a long drive, and were pleasantly surprised. The hotel was clean, comfortable and well-appointed - an excellent value. Hot breakfast was included and filled our bellies before resuming our drive. we would definitely stay here again.

Our concern for plastic pollution is truly our only negative comment about this hotel - it was highly noticeable at breakfast: single use plastic utensils, individual plastic cups for coffee creamers, butter, syrup, etc. leading to excessive amounts of trash. This could easily be remedied by using carafes of milk and creamer for coffee, metal utensils, paper-wrapped pats of butter, and syrup in refillable containers. A small change that would drastically reduce the amount of plastics produced and thrown away.

exactly what I needed - clean, comfortable bed, decent b’fast, nice staff

There was a comb and bobby pins left in the room from a prior customer.

The location is excellent, a quiet spot back off the main roads.

Room 130 was disappointing because the heat/airconditioning unit was very noisy. The bed on the left side was not firm at all. I was spoiled when I stayed here one time before. During that stay I was on the second floor and everything about that stay was excellent.

location and room space

the Wi-Fi keeps going in and out. I thought it was a problem just once that day but it kept happening while I was in the middle of Video Conferences a few times a day for the 3 day stay I had.

The room was very clean and the hotel in general was quiet. There was plenty of parking and the location was easy to reach from the highway. The staff was very pleasant.

The room fan for heat or AC was a bit loud

Proximity to beltway and to Christiana Mall and eateries.

It needs an Upgrade. My room door kept getting stuck in the unlocked position as the deadbolt jams. I reported to front desk and to housekeeping. No fix nor offer to move to new room. Hotel was very quiet, but issues with accessing my room did not allow me to truly feel comfortable. Breakfast needs complete dietary overhaul...use real bacon or real sausage not processed substitutes.