Close to beach and close to Whaler Village

Pool area a little small

beautiful beach. lovely condo.

the rooms on the side of whalers village have too much noise from rooftop air conditioners.

Great location on a beautiful beach. Every condo is different I think ours was more updated. View from ocean view balcony was great

The view from the lanai was much better than I expected. Being on the top floor above neighboring hotels gave us an incredible view of Black Rock.

The shower could use an upgrade, but it was very functional, and we had no issues with water pressure or temperature control.

everything!

great views and location, clean comfortable room, excellent and very helpful concierge services

Friendliness and helpfulness of staff at the reception desk leaves much to be desired: there were no proper information on amenities, no real friendliness, questions met with annoyed looks on the faces. I usually don’t care much about this stuff but given that most interactions with them left the same impression I wanted to point this out. When we checked out they didn’t even ask how our stay was and were only interested in getting the final invoice signed.

location , cleanliness

Located on a nice beach, close to restaurants. The room was quite big with a nice balcony from where you could see the ocean.

Quite oldish furniture and the overall setup for the room. We have paid 700usd per night which didnt include any meals. Although this is rated as 5stars hotel i would hardly give it 4stars. Definetelly didnt worth spending 700 usd /night.

perfect location and very clean!

Great location. Awesome view. Staff ver accommodating. We will be returning.

Great condo with a breathtaking view and beach access.

If I had to add something I would say a restaurant would be nice. it was very close, walking distance, to Whalers Village which wasn’t bad.

The location is great. It's by the Kaanapali Beach and next to the Whaler's Village where you can go to lot of shops. You can see the beautiful sunset. The beach has brown sand but very clean. We used the valet service in the property everyday which is really nice. Valet staff were so friendly. The property is clean. Our room is big.

This condo hotel does not have a lot of amenities. The pool is small so it was crowded. No free breakfast. No restaurants in the property. Nothing much going on or to do in the hotel. It's just overpriced. I guess because it's Maui. A big disappointment was getting our car through valet service at 5:30 AM for an early start on our drive on the road to Hana. Nobody was at the front desk or the lobby. I had to find somebody and found a staff who was at the back office at the far corner busy on her computer. I told her about getting my car. She said would call Security at that time. Nobody showed up after 30 minutes. I kept on following up and she said she's been calling through radio. Another staff arrived at 6 AM. It turned out that the night staff was new and was calling Security at the wrong channel. She needs better orientation of her new job. What happens in case of emergency? We got our car after 40 minutes of waiting and a later start of our drive. We stayed in room 816. I complained about no hot water. A maintenance guy came. The shower knob was reversed. Hot water is turning the knob to blue and cold water to red zone. The front desk staff should have known this to warn guests or this issue should have been fixed to avoid inconvenience.

the property the location the services plus value for money