The location and studio. Having our own bathroom and privacy. The stairs, but that came with the historical hotel 😊

Room service. The room phone did not work, at all.

Location was excellent

My toilet was leaking on the floor and flushed on its own all night; I finally turned off the water to toilet so I could sleep. I though the room looked clean until I checked under the bed before I left to make sure I did not leave anything and I found a tennis shoe, a pair of shorts and underwear.

location was great!

parking was on street, so you just had to get lucky. walls are paper thin, but things quieted down at an appropriate time, so nothing terrible; other than every person that walked by was heard.

The location was great. The shopping was too.

The place was old and it smelled like it. The walls were paper thin and you heard every cough and conversation in the hall outside your room and in the rooms next to you. Every time someone flushed the toilet or used the shower, the pipes clanked. It woke me up many times.

location was very central

noise was a problem late at night.. people laughing and talking loudly at 12-2 in the morning

great location. In center of downtown.

door lock was tricky to use

Not one dish or flatware in kitchenette. Not enough light in room. Desk not staffed most of day and night. Bar noise came through floor and walls.

Didn’t have ine

A heads up that their was a band playing, luckily I love heavy metal and went to the show

This place was awesome! My husband & I love staying at historical places & this was awesome. It’s old & has an old timer feeling but it’s supposed to & that’s what we loved about it. It’s basically walking distance to everything unless you are trying to get to Mendenhall Glacier— you’ll have to take Lyft or taxi but otherwise we walked everywhere we went!

Honestly the only complaint is that they didn’t restock the toilet paper as needed & they don’t supply any conditioner.

Great staff. Comfy Beds.

The lady was bartending and hotel front desk manager and told me she was busy with the bar

If she just assisted me and checked me into the room I'd be just fine

Its uniqueness. Took you back to the "gold rush" time. There was nothing but a clean comfortable bed and the needed furnitures (antique, solid oak). No TV, refrig, bathroom (shared),... You need to be the right type of people to enjoy to appreciate it, including the old fashioned bar downstairs.

Nothing. I even loved the fallen door knob.

good location, cozy and comfortable room

Requested in advance a quiet room. Received reply of "yes"! Room was right above the bar with rap music coming up loud and clear till midnight. The owner made all sorts of excuses and essentially told us to "suck it up". My issue is with the owner's lack of integrity and transparency. IF there are no quiet rooms, just say so, IN ADVANCE!

No elevator. No front door access.

location and friendliness of staff - cost was very reasonable

It is an old venerable hotel with shared bathroom facilities. Largely that was Ok but they have a very active bar scene which makes noise in the halls etc. I was happy and would go back again but it has a lot of atmosphere and local color.

I had problems with check-in and check-out, stuff was not very friendly and helpful. I didn't feel safe when girl from bar told me that if I need to leave hotel in early morning because of my taxi, I should use an emergency exit ending in privat yard and steep stairway in the dark street. :-/ Fortunately, another girl from bar assured me later that main door will be one-way open for exit. This hotel has very good location, but I was very dissapointed in some people from stuff and in safety.

Great location, beautiful bar. Local, historic character.

Bathrooms shared with quite a number of other guests. Old historic hotel also has rather funky smell. Barkeep rather surly.