Service and food at Twigs was excellent. Hot breakfast was very good too. Located close to Mayo and shuttle service

Hotel is a little run down. The toilet in our room didn’t flush very well. It took a long time for the shower to get hot. The bathroom fan was squealy. Hot tub wasn’t very hot.

We loved the shuttle service to and from Mayo. Breakfast options were a lot better than the other hotel we stayed at during our last visit. Free parking was also nice. I read there are some hotels that charge for parking!

I personally didn't find the bed to be too comfy but my boyfriend slept like a rock. Wish they offered a bigger discount for Mayo patients.

The property was very nicely decorated out front and in the lobby. Beautiful flowers out front.

I think the hotel would benefit from taking the carpets out of the rooms. I personally think rugs are hard to keep clean, and trap odors. I know others would disagree and prefer carpet but I think carpets in general are kind of yucky.

Location

This was my second stay at this hotel. The first stay was satisfactory, but this time, I was put in a separate building with no elevator. I had to drag my luggage up an outdoor flight of stairs. My bed came out of the wall, had no comforter or pillows, just a rough brown blanket, and was as hard as the floor. I had to use the pillows from the loveseat. The room had a foul odor, and the bathroom was so gross, I refused to shower in it. The hotel staff was very dismissive upon check in. The cost of the second stay was also significantly higher than the first.

Nice hotel for our appointments in Mayo Clinic

Nothing

great location, amazing staff-so accommodating. great pool facilities!! I loved this place -great value, home like feel. will definitely be back

friendly staff; clean rooms; breakfast included; restaurant; shuttle to Mayo Clinic was convenient

Room was clean and quiet

Furnishings were old. Ceiling fan in the bathroom sounded like a jet engine. The water in the shower was lukewarm at best. Wasn't aware that they have many buildings