Nice and close

N/a

Location

No gym

Excellent hotel in a prime location in downtown Sonoma. Close to lots of restaurants, stores, art galleries and wine tasting cellars. Very spacious room, comfortable bed, impeccably clean. Nice pool and jacuzzi, lovely garden patio.

Service was a bit unfriendly, there is room for improvement.

Free use of washing machine and dryer

Front desk person, not very friendly

location, great pool and hot tub.

free breakfast was horrible.

Breakfast was just alright. Staff was friendly and polite.

Breakfast. Need an elevator so I could have stayed on 2nd floor.

noise outside was not problem cuz inside our room was igood

location & clean & nice

The location is hard to beat, walking distance from many town square hotspots.

The room was filthy when we got there - my feet turned black walking across the floor for about 10 minutes. We never asked for turndown service because on day one we saw the cleaning staff preparing to go through guest rooms, and 3 of the 5 we saw were visibly ill, coughing and sneezing on everything. No masks among the staff, even those who were clearly sick. No noise policies enforced in the center courtyard, even late into the night - there were several packs of middle aged, deeply inebriated guests screaming on their central balconies and pool area, absolutely BLASTING music up until about 3am each night. The front desk staff was nice and attentive, and the facilities all looked great but between cleanliness and how hard it was to actually sleep, the overall experience was not enjoyable.

clean room, pool and and hot tub, location

Room was great with a nice patio

Breakfast could be better

The hotel's appearance overall was attractive, with trees and plants surrounding the building and the inner pool area. The room was quiet, spacious, and very comfortable. Breakfast choices were more than adequate. The location is walking distance from the square and from the events we attended. Having shops nearby was a plus.

I prefer to have a brighter level of lighting available in the room. (Lighting in the bathroom and sink areas was just fine.). The parking charge was modest, but it would have been nice to have it included.

The room was fairly large, bed was comfortable. Nice kitchenette

the property is a bit cramped, and I could not check in until 4 p.m. which caused me to be late for my event. Also, it was hard to find parking. In addition, getting to the jacuzzi and pool was difficult. the breakfast room was too small.

The bed was very comfortable. Pool area is nice although we didn’t use it.

No ice machine and our hair dryer didn’t work.

Nice pool area. Friendly staff. Location was nice and close to town. Very clean.

Family room 130 has a lot of windows so it was a little bright in the morning and loud with people in the parking lot. Couldn't adjust the temperature lower than 68° and it stayed pretty warm in there. Especially when you want to come back from a long walk around town in the heat of the day. Would not recommend this room to anyone.

spacious room. good partial view.

No elevator. had to climb stairs which were not located near room but required a long walk on the upstairs corridor. Forgot to request my usual downstairs room. Like a lot of hotels, food is packaged stuff except hard boiled eggs. not as good as it used to be.

location

got overcharged by £4 on my credit card after I left

Very good location near the main square. unfortunately the first room assigned to us had a bad smell and soiled carpet which sets a bad tone. Luckily management immediately agreed to move us. The property is generally decent and has everything needed for a couple days. We loved the hot tub, fireplace, and morning coffee.

The carpets were stained and one room we got had an odor. Also the keys don’t always work which was frustrating. Door key scanners seem outdated

Clean and comfy rooms, great location

Great on both counts.

Attractive, clean room.

Noise from the courtyard went on way late. They would benefit from closing the pool and hot tub at 10 or 11.

convenient location

parking was somewhat a challenge