Comfort Inn Alton near I-255

Location

Dirty no pool

The mornings when they had other options for breakfast eggs, biscuits and gravy etc.

Variance in prices.taken advantage when there might be something going on in the area.

The staff was excellent. The lady who took care of the breakfast bar was very friendly and went above and beyond helping people. The workers at check in and check out were also very nice. Bed was comfortable. When we told them we were headed to a funeral and were going to take a coffee she poured my husband a coffee and lid. Great staff. Close Parking. It was very hot out, and A/C worked great. Breakfast was typical of hotel offerings in this price range.

Could not figure out how to work shower (not sure if broken?) so had to take a tub bath. Tub was not slip resistant. The pool was out of order. There was an open hole in bedroom area, possibly where smoke detector or something used to be. I had originally requested on the booking.com site an early checkin since we had to be at the funeral home at 3, we got there at 2, and were first told it would be an extra $30 bc we got there early. I explained I requested it, BC we needed to change from travel clothes to funeral attire. (I was NOT charged the extra on the final bill).

Breakfast included is a must for us, the lady keeping the lobby tidy was amazing, and the simple hotel for a good price was just what we needed.

Pool wsa out of service which we did not know before check in. We smelled weed immediately upon walking in. Front desk was not the most hospitable experience.