Made a late reservation. Arrived at the property to check in and NOBODY answered the “after hours” bell. Nobody answered the phone, nobody came to ever check us in. Was charged for the room even though we stayed 30 minutes and nobody answered the bell!

Outside access and smoking rooms

The location

The staff was friendly. It's not too far from the airport

It is really old, the room was smelly- after just 1 night all my stuff smelled ugly. Very loud (cars, neighbors) way too expensive for what was offered

Room was clean, can’t complain about it. No noise complaints.

I arrived at about 1:00 am which I had warned the hotel I was going to do, but when I had arrived the front door was locked. The front door being locked wasn’t a problem, however when I rang the doorbell nobody came, I rang a few more times and nothing, I got tired of waiting in the cold do I had to call the location to come let me in. On top of my $100 deposit, I had to pay $100 for the room, even though I had already paid for the room using booking.com, wether that’s an issue with booking.com or the hotel is out of my knowledge, but it has heavily inconvenienced me. The hotel had told me the payment from booking.com never went through even though the money had been taken from my account.

We could park right close to our room.

Well, where do we start? How about the mouse in our room running across our bed. Guess we should be thankful it was alive but felt we should have brought a cat!

Nothing. Horrible Service, the representative that is there as night shift treated us poorly. We didn't understand a word that he was saying and he kept on saying that he was going to charge my card. I reported this to my bank. And this will be the first and last time that I book with

The customer service !

Good value for price.

Nothing

The front desk person