Four Points by Sheraton Jacksonville Beachfront

Nice room ocean front

No free breakfast

The staff was amazingly accommodating.

Great location, very helpful friendly staff, breakfast was excellent. The lobby, pool and weight room were very nice.

Big dislike, the air conditioner and parking. The air conditioner was so loud that you had to turn the TV up to almost full blast. The vents are right beside the TV and balcony door so it's unavoidable. Adding to this is the exhaust of the AC is on the small balcony, which makes the balcony so hot you can barely stand to be outside. We had to turn the AC off to be able to stand on the balcony without roasting, which in turn warmed up the room. The parking situation is ridiculous. Self parking in a parking lot that is not covered or secure is bad enough then add a $20 a day fee to use it and in my opinion, you have a little case of lunacy. This is a pretty nice hotel and we were already paying almost $300 a night so why tack on another $20 just to park in "their" parking lot. To us it was just not a good look.

It was oceanfront I could see the waves from my balcony

It was way over charged.. $460 .00 for 1 night and had to pay additional money to park in the hotel parking lot even though I was a guest. Not one attendant or staff member offered to help me with my luggage. And the staff had distasteful attitudes. They weren't helpful or attentive. Much less the least bit informative. I come from out of state with my 2 children. And they didn't even explain where the ice machine was. They seemed too preoccupied in their conversation with each other. And I felt like I was more of a bother than a guest, especially for the price I paid for one night. It was extremely over priced and not professional or welcoming at all!!! I wont be back. Ill take my family else where next time we're in town. THANK YOU, BUT NO THANK YOU.