location

our room had coating from the ceiling falling down onto the floors and furniture the entire time we were there. Saturday evening when we were going out for dinner we told the front desk person that the mess was back again and she told us that there was a broom and dustpan in the closet!!! The age of the Hotel, there’s no way to confirm that we weren’t dealing with asbestos. We are 100% getting some type of refund. we could not believe how badly the Property had gone down.

I loved the space and the view. I enjoyed the tub with the jets in my suite. The staff was very friendly and helpful.

The shower could have had a better shower head since it was such a beautfully large shower. There were 2 heads and 1 didnt work and they were placed next to each other.

great location for us, could walk to Fagers Island for dinner/music. the suite was roomy and clean. would definitely come back

The location is perfect for great views of the bay, close FlAger’s lsland for a drink or bite. the staff was great!

our room was cold the air was switched off. the staff was accommodating and gave us a space heater that worked well

View from the room was beautiful. However, the balcony is not big enough for a chair to sit and enjoy the view. Bed was very comfortable. Big bathrooms.

The whole room is ceramic tile.

I enjoyed the huge room w/ kitchen and balcony door. The location was great for my price of mind getaway for 4 days. Staff was pleasant. I needed peace and quiet and I received that.

Only thing I didn't like was the two channel selection from Weather.com to Heartland only available channels to watch....but other than that.... 🙏🏾Great stay. Now I'm a Heartland fan🙃

The location cleanness very peaceful and staff was very friendly!

The property had no AC!

the room was very large

we had no hot water in the shower or bathroom sink

location

construction but it was off season so it’s to be expected

close to where we wanted to go . bus stop 2 blocks away . Close to 2 restaurants

Trying to work coffee pot and tv

Donna was friendly always smiling! game room for the kids was nice

living room tv didn’t work for cable or anything and when I asked she told me what to press and I did but it still didn’t work, the key card had to be reactivated couple times: which they could offer small breakfast fruits or something that’s always nice

Is spite of obvious extensive remodeling of this hotel, our stay could not have been better. Especially a Great value for two nights.

Property was very clean, walking distance to Fager’s island.

The view and close to restaurants

Nothing

the room was big

the maintenance was very poor in the room. run down.

the atmosphere was great the service and staff was great and amenities also were ok.

hair all over the sheets in room , the spa was closed .

Size of room

Very dirty bed was falling apart didn't have hot water first day

Clean friendly staff

Beds were a bit too hard

Nice space and clean, bed was fair but believe it was only a double bed

Small balcony and NO A/C!!!! it was 80 degrees the first night And also the Jacuzzi bath leaked into the dinette area.

I love the view of the bay from the room. I enjoyed going into the library room the play pool.

I've stayed here quite a few times over the past decade. There has been a steady decline in the property. My room had bugs crawling around on the floor. I had to spray the room. Sleep with the lights on and spray my luggage when I got home. Felt the desk should have over a discount for a future stay since I was a repeat customer. They had the bug spray handy. My guess is that they were aware of the problem. I also had to leave a $100 deposit for damages and agree to pay up to $250 if I have a pet or more than the allowable guest in the room. I took a young lady away for the weekend and the whole bug thing was embarrassing.