Convenience- close to stores, restaurants and etc.

Limited parking. I was fortunate to have handicap parking pass.

The hotel was clean. The location of the hotel was great.

There was $50 charge if we wanted to check in early. The hotel needed to be renovated. Everything was old, the bathroom door needed to be replaced. The tube had an extra hole in it. The cable guide was not readable. Definitely was not worth the money I paid to stay there. Very disappointed and wouldn’t recommend to stay there.

Hotel is clean and in a convenient location. Very close to interstate, stores, and Short Pump town center. This time around, we did not try the breakfast. I like that checkout time was at noon.

We’ve stayed here a few times before. Hotel could use some updating, furniture is dated. The guide on the tv did not work. However I know renovation costs money so I can’t say much.

Location and cleanliness.

Night staff was a little short and grumpy at check in

Junita is always polite. Never have an issue with her. But the young man does not have a very pleasant attitude.

Our room had bed bugs.now I have bites on my arm, back, and leg.when went and told the front desk The young man moved us., did not compensate anything I told the manager while standing there said they would take care of it And then didn't even tell the next shift what happened now I'm worried they have that room out again. Very unprofessional ready to call health department to let them inspect

Good location. We have been there before and liked the area. A few things had gone downhill but we were in town for Nascar race.

The hot tub was not working. There is no longer a bar. Had to ask for towels.

Comfort cleanliness name brand toiletries Clean bed tidy and workers on sight cleaning

Closeness to everything