The staff was very friendly and helpful

The carpets were torn up in our room and one of the cabinets tops was all sticky around the TV and the carts to bring your luggage carts squeak badly

paid full price when the elevator didn’t work and had to climb 4 flights of stairs with a bad back and bad knees.

Everything about this property was exceptional, the professional front desk staff, the cleanliness of the room, the rugs were attended to, the linens, the towels. All showed pride in cleanliness & all details observed. The breakfast was plentiful, wonderful offerings, exceptionally clean, maintained & the seating area was spotless. The area was very quiet & easy to sleep in Peace. Close to many restaurants. On my way passing thru, I will definitely book another night.

Absolutely nothing. This place is top notch & pride of ownership and upkeep shows at every turn. Lovely Stay

The location for my purposes was fine. Wi-Fi worked fine.

The staff is neither friendly nor accommodating. The hotel is starting g to show its age.

The bed was soft and room was clean.

Staff had door locked when I arrived and had to wait. Showerhead was broken.

good breakfast. great space.

everything

everything

Bathroom was clean.

Lobby was dirty, trash cans at entrance were over flowing and smelled. Room had mildew smell. Only 1 bath towel in room. TV Remote did not work.

Location. Ironing board and iron in room. Comfortable beds. Refrigerator.

Stained carpets throughout room. Curtains cannot be closed to block out street lights. A/C running but wouldn't cool the room. Luggage cart was beat up and difficult to maneuver. For almost $200 a night, expected the room not to be so run down.

Room was fantastic, great breakfast, staff super friendly

typical poor water pressure

Staff was helpful to the degree they could remedy a situation they did not create.

Booking.com misrepresented the room I paid for both in its description and in pictures. Also, there was a critical safety problem that put every guest on the fourth floor at serious risk. I believe it must have been a violation of a fire code or a medical safety code.