Had a suite. Loved the roominess.

Good

Mattress sagged to middle Husband injured his arm on chair in lobby I fell with my walker because of uneven concrete in entry

The sink was majorly cracked.The chair and floor had holes in them.

Absolutely NOTHING!!

Trash overflowing all over the ground in garbage can right outside of hotel doors, staff at front desk were rude, unhelpful and unaccomidating to someone with disabilities. I was charged 3 times for a 2 night stay that was split between my sister and myself which they took both of our cards to pay for one night each after complaining about the uncleanliness, parties and rude staff. We were there for my Mom's funeral so we were dealing with enough then to have a disgusting shower head , no phone book in room, no channel guide in room, no do not disturb sign in room, no list of local restraunts or services in room, out of half of breakfast items Saturday morning, huge loud and wild party in 2 rooms that had people overflowing into hallways and parking lot which ended with someone car being stolen and actual paying guests had no where to park, took a $40 additional charge incase room was damaged when that's why you have a card on file and takes 3 to 5 days to return, no managers available at anytime for days so getting the money back that they triple charged me for has been unsuccessful and caused me $80 in overdraft fees and counting. I travel alot for my cancer appointments, treatments and both my special needs children's appointments and surgeries and always used comfort inn & suites locations throughout states but will never stay in one again and detour family, friends or other parents of special needs children and other cancer patients away from these hotels from now on.

Everything was very clean and well kept. The pool area was especially nice with a little kid shallow splash area and the regular pool both easily seen from the jacuzzi. Breakfast was delicious with a lot of options and the staff staying on top of anything running low.

I hated that the other hotels we stayed at on our vacation weren't as nice. We took a long road trip around Lake Michigan, staying in there other hotels and while none were bad, they just didn't satisfy the same way. Country Inn & Suites by Radisson, Green Bay East, WI has set a new bar.

The location was perfect for what we were going for.

We didn’t recognize a negative for our stay.

Location and previous experience. We had stayed at this property during a previous visit and thought it was nice. Consequently we chose to stay there on our return trip rather than try another hotel.

-The beds were extremely uncomfortable definitely no pillow top or memory foam mattresses here! -The bed linens were old, worn and flimsy -The room had a musty smell that never dissipated in 3 days… when I went to the desk rite after checking in to ask for some air freshener because the room smelled musty the desk person told me they had no spray and that it was probably the AC needing cleaning. And all rooms were sold out so there was no option to get another room. -And to add to that disgust the smelly AC was noisy to boot -The batteries were dead in the remote so I had to make a second trip to the desk that nite. -The entire property just seemed worn and in need of major upgrades to the rooms.

The breakfast was excellent, quite a selection and the person tending to it was very conscientious and making sure everything was refilled, the area kept clean and tables cleaned off. Convenient location on the first floor by main lobby.

Our room could have used a detailed cleaning and upon arrival the room felt stuffy and stale, I used fabreeze to refreshen. Our toiled plugged up on the first morning, the bathroom exhaust fan did not work. The elevators could use refurbishing.

Clean and convenient

Cost

clean sheets, comforter, drapes/curtains and new towels. the breakfast was good.

we were in the first floor where kids stayed doors are opening and closing, door banging and you can hear the loud snore in the middle of the night next room and loud tv next rooms. vent in the bathroom wasn’t working and the towel hook behind the bathroom door kept falling it wasn’t properly installed.

I loved ro pool

How the room was not clean stains on mattress

My kids and I stayed here for 2 nights on an impromptu trip. It's a few miles "out of town" which was nice because it didn't get busy at all even though it was spring break week. Staff were friendly, breakfast was great, and we enjoyed the pools and hot tub every day. Check out was 12pm, and the pool opened at 6am, so we swam multiple times each day and stayed until as late as possible on day of check out. We will definitely stay here again in the future.

the pool area was perfect for me and my kids and hot tub was huge. it’s a short drive to downtown mall area yet far enough away from the hustle and bustle. quiet, very clean and staff was very friendly.

no complaints about my stay.

Clean Room and Nice Breakfast

Pool was closed

The location is great for us. This hotel had been remodeled within the past four years and it seems to be holding up pretty well. I had an issue with the toilet and it was taken care of the same day. The breakfast was good and the breakfast staff took care of business even when there were many people eating at the same time.

They would not provide housekeeping unless you were staying five nights. The excuse was Covid but almost none of the staff EVER wore masks, etc. Everyone knows these hotels are trying to get by with 25% of the housekeeping staff they used to employ just to save money. The heater/air conditioner did not work well. I had to set the heat to 65 to get the room to 70. If I set it to 68 it must have been 74 in the room. Each time it was different. I am not convinced that these units were changed during the remodel.

Hair all over the tub and shower. Was “checked in” in the system before I actually arrived which caused issues. Bathtub didn’t drain when showering. My kids liked the pool so that was cool.

The pool area was clean

The night staff was being rude;my nephew and his friends we're kicked out for no reason then my daughter went to ask for pool towels and the worker was swearing under his breath.