Staff tried to help...front desk checkin polite. Checkout gavet me credit for bad facilities.

The beds had live bugs in them....beatles...and there were a couple on the floor. When we pulled back the deskchair, it had human hair caked on it. Cigarette butts, and hair balls on the floor by the desk. Dried corn on the bedside table. Dried bug on bed pillow and dirty shower.

Clean room

The aera not alot of stores

location

nothing

The room was large. The facilities were well worn and only marginally clean.

The location is a noisy highway/truckstop area and the warning signs and facilities make it appear that safety is a concern.

The rest room was nice well in one of the rooms anyway

Dirty sheets n blankets on our bed and the location

Plug to reading lights was damaged and presented a potential fire Hazard!

Never should have electrical safety issue!

Our room was on the ground level. They had indoor plumbing and hot water.

We had bugs in our room. The outside sidewalk and doormat were caked with dust that we tracked into the room. Only had maid service once. The room heater cycled on and off about every minute. Lots of Semi Truck noise all night. WiFi was hit-and-miss. They are still using COVID as an excuse to not provide any kind of breakfast.

The convenience, there was no carpet, the woman who had checked me in was very friendly & courteous.

The bed & pillows were uncomfortable, floor was filthy but looked clean, refrigerator was loud, bathroom was pretty small, there was some long black hair in the tub & on the shower wall, shower head sprayed everywhere even with the lack of water pressure, towels were really thin & one looked like it was previously used, toilet seat was crooked & really low, the staff entered the room & started stripping the beds, removing the towels, hanging the shower curtain over the railing before I even went to check out. I was down at my car. I approached the man & woman that were in my room & asked them why they just entered my room when I haven’t even checked out. It was 8:30am. They didn’t understand a thing I said. I told the man at the front desk who pretty much laughed as he said sorry as though I said something humorous. He told me as he was laughing that he would speak to them. Way too expensive for the price I paid.