Staff was friendly especially kitchen staff. Room is in need of maintenance and a couple of cosmetic flaws.

Tub wasn't thoroughly clean neither was pool area. Need to update cooling/heating system. Drawers constantly slid open on their own. No Kleenex. But was given toiletries upon request

We chose this hotel because it is pet-friendly.

The toilet had not been cleaned and the floor needed vacuumed.

Location

Door know to bathroom was very loose, tub drain plug was unscrewed and on tub side, curtains have white substance on upper edge, front edge of dresser drawer peeling off, loose paint and plaster left side of toilet, clothes hook behind bathroom door was coated in wall paint

Breakfast was delicious.

The pool was not well monitored. Other guests were throwing things at people in the pool area. It became uncomfortable and we left.

Location was perfect for the Coast Guard Festival and the beach

Had the feel of a cheap hotel. Breakfast items were not stocked and it was a waste of time trying to let the kids have breakfast unless they wanted a yogurt or bagel. The only coffee in the room was decaf. The shower curtain was falling off and it caused the bathroom to flood. Staff was not engaging and they didn’t make guest feel welcomed

Very comfortable bed. Breakfast was adequate. Parking was convenient.

I reserved this Baymont room online based on my positive experiences with others, specifically Traverse City and Mackinaw City. This entire facility seemed outdated and and dingy. The room was below my expectations. Bathroom didn't look as clean as I would have liked. Bathtub faucet had an annoying drip. There were cobwebs on the room ceiling. When I reserved a second floor room, I expected an elevator. Not so! I asked at the desk for some printed local information, a brochure, about the downtown area, but there was nothing available. I could go on, but I'm not sure management cares enough about keeping the place in decent shape. It didn't occur to me to take pictures - wish I had. TV was good, but the off-brand remote was difficult to operate. Sorry for this negative review, but you asked, and my answers reflect an honest impression of the place.

Very clean and comfortable and secure

Nothing

I was given an ADA room. There was no place for supplies in the bathroom to put personal things. The carpet in the room felt wet.