Haywood Park Hotel, an Ascend Collection Hotel

Comfortable. Great location. Nostalgic.

Warm friendly people, spacious room, great location.

The Haywood is very conveniently located within walking distance of numerous restaurants, the Woolworth Walk, Malaprop's Bookstore, and many other sites. It is also a stop on the hop-on hop-off trolley that offers a tour of key sites in Asheville. The hotel itself is distinctive, because it was for many decades a department store. Each floor has a lobby with mannequins and other artifacts of the building's original function. The king suites are palatial in size; the double queens are more conventional. Each room has a mini-fridge and Keurig machine. The beds were comfortable and the rooms quiet. Parking is valet-only, at $22/night. The valets were very personable and helpful.

The king suite that a friend had was freezing when we arrived (in mid August); the staff had to bring a small heater. The Keurig machine didn't work. (The one in my room did!) I had a double queen room. There was no towel bar in the bathroom (though I could see where there had been one), only a small hook next to the vanity. I requested a replacement towel bar, but it did not appear over the next 2 days. The only way to hang bath towels was to fling them over the shower stall door.

Location is good. Staff nice.

My room over alleyway noisy trucks beeping etc 6-7am. No breakfast tho entry for this hotel on booking.com app says they serve breakfast for $20. Constant problems with room key.