Proximity to shops and restaurant

A bit Willy that svimmingpool could not be used. Destroyed by storm Nicole. Messing balcony

Beautiful location. We loved it. The only downside was that we did not have the access to the beach from the Hotel. As I was not so good with my health. But other than that, when the damages are repaired from the last hurricane this is a great location.

The view of from the appartement. The kitchen we had and the comfort. Very nice location.

perfectly located and just a wonderful place to stay at

very clean, and well maintained

Nice studio with full kitchen! Very clean

There isn’t any balconies or windows to let the sea breeze into the room. No pool or beach access due to last hurricane We had to walk a couple of blocks to get to beach access

Matt up front was so helpful .

Elevator keeps breaking .

the rooms were clean and the beds were comfortable. it was a nice stay and we will definitely stay here again.

we liked everything

I chose that place when I saw the photos and it's show it match bigger with the Jacuzzi and looks like it's has balcony and the room was with no jacuzzi and no balcony and the pool area was closed and not even maintained the pool was green because the place was heating by the hurricane and they charge full price to stay there and I did try to talk to the manager and he didn't even credit me with nothing and not even free breakfast to make me and my girlfriend happy for her birthday. This place is clean but not worth the price to stay. I did call booking to complain and to say the truth about this place. I got nothing to do there. Also they didn't even give me late checkout the manager did me a favor to let me stay until 10.45 am. Every hotel giving to stay until 12pm.

Great location directly at the beach. Amazing view from the room. Studio with kitchen, sofa, very comfortable bed, big windows - everything you need. Free parking and next to shopping center. Would definitely stay here again.

Pool, pool deck and beach access unfortunately closed due to hurricane damage.

our stay was great ! our ocean front view was great ! our room was very clean ! The staff was exceptional and was the key to us having a great time !

the property was impacted by the recent hurricane which rendered parts of the facility inaccessible and heightened levels of on going repair with daily loud noises of reconstruction! we had 3rd party booking which stated that the property was in full effect and in fact was not ! The exceptionally friendly and professional staff was so great and was the best part of us having a great stay despite the property set backs which were caused by acts of nature !

The view

The fact it didn't have a balcony

The view The room was perfect 😊❤️ Very well stocked kept clean extra blankets extra towels didn't need housekeeping for 2 days.. The ocean view of spectacular the water came all the way up to the wall it was sad to see the destruction from hurricane Ian but at least the structure was still standing tall.

We weren't able to go outside because of the structure was damaged and the water level was high. Not many people or activity going on around on the beach.

The Parking. The Parking is horrible!!

Pay attention: at check-in, the manager asked me if I knew that my bedroom didn't have a bed, but a sofa-bed. I didn't know. I asked him if we could have a room with bed. He said there was nothing he could do but suggested me to call Booking.com, which I did from the hotel lobby. After a few rings, a message came up to say that phone number was not a working number, but that my call would be transferred to the correct number. The phone rang several times interspersed with a message “your call is important to us we will be with you shortly”. This cycle lasted about two minutes or more. Finally, an operator with a strong Indian accent picked up the phone. I explained why I was calling. He then asked for my name, address, phone number, date of birth and my credit card number. I said I didn't have my credit card handy but that he could have it as I booked the room online with a credit card. He said he couldn't help me without a credit card. I asked him if I used Mastercard, Visa or Discover because I didn’t remember which card I have used. He said he could not help me if I didn't give him my credit card number. I refused and asked him to explain whether he could help me and how. He kept insisting that if I didn't give him my credit card and case, I opted to cancel the reservation, I would be charged one night at the hotel rate. This unpleasant conversation went on for about four or five minutes before I lost patience and hung up. I took the room because I had no other option and I didn't want to ruin my trip. If you weigh more than 140 pounds, you will wake up with body aches from sleeping on that sofa bed. That's why I'm giving zero stars and after that suspicious phone call to Booking.com, I have serious reservations about using or recommending that service.

room design, pools, location

Very few options to eat and drink. only the tiki bar but with limited hours. the resort should have more options

Clean spacious room. Great location.

The staff at check out were not the friendliest

The pools, restaurant, hallways, and rooms were immaculately clean. The pools were our favorite place, there was never even a speck of dirt in the water.

Breakfast was okay. It was bland and something I'd expect for a complimentary breakfast, but it was sit down service and we paid. It wasn't the worst, but wasn't the best. Relatively reasonably priced compared to some hotel breakfasts. The pull out couch was extremely uncomfortable. I booked the studio suite with just a pull out couch. Practically got no sleep, and there were also no cots available for a sleeping alternative. There were also no pack n plays available, so my son slept on the couch cushions on the floor next to us.

the pool was large and the beach was close

we spotted roaches and told the front desk. they said it was normal for this time of year. the new updates two bedrooms are extremely small. the showers were extremely dirty when we checked in.

everything. nice.

didn’t get the room we booked.

very clean

air went out in the condo after the second day and no one would fix it or move us.

environment

they don’t just come clean your rooms . I was there a week and was never told I had to call to get it done