It was quiet and room was very nice

Location was good and close to everything we needed

The brothers running the place are great people and very helpful and understanding. I had an emergency happen in Phoenix with a close friend of mine needing up in the hospital and I had to leave immediately, when I called the next morning to make sure everything was okay. I was assured by one of the brothers that it would be.

When I took a shower it was so small that pretty much all of the water ended up on the floor and flooded my clothes and wallet and everything and it took me an hour to clean it up myself even though I was already physically exhausted so that out a huge damper on my night (pun not-intended). I’m curious if all the bathrooms are this size, because if so I don’t understand how that possibly works.

New owners as of 5/1/24. Very clean, one story, parking in front of room, beds extremely comfortable, large TV, restaurant next door & across street. Owners quick to accommodate your needs.

No complaints

The property and rooms were very clean.

nothing..

VERY CLEAN!

Ground level room.

The extremely noisy heating system

The staff was fantastic, super helpful and very understanding! I ended up not staying, but because they were so understanding of the situation, I would stay there next time.

I booked this online through Booking.com when it showed up under a search for pet friendly motels. Unfortunately, when I got there I discovered there was an extra $15 for my pet to stay with me. This was not disclosed when I booked. I had decided to spend a little extra money on a local motel rather than a chain. So the extra fee was just too much for my budget when I already spent a bit more. So the staff was incredibly helpful in canceling the reservation so I could mosey on down the road to a more affordable pet friendly hotel. So much so would stay there next time I am in Payson, AZ.

Staff was very nice and helpful. room was clean, and bed was very comfortable. Hotle is close to everything you need.