I got the whirlpool king suite and it was great. I live in the city and just wanted a quick quiet day away for my birthday. The room was big and spacious. The bed was to die for it was literally so comfortable I never wanted to get out. The tub was great. Great water pressure. Long enough for me to stretch out and deep. There was a hair in the tub when I first got there which kinda grossed me out but assuming it had been awhile since the tub was used and it wasn't much so I just wiped the tub down myself and enjoyed. Pretty bathroom. I didn't like the small mirror in the bathroom but there is a full size mirror in the room. The windows are dirty and cloudy but I didn't have a great view anyway so I just kept them closed. The hotel itself is quiet but I got woken up several times from the outside street noise and construction. Wish they had room service. It was nice I could request my car by text. The staff was very nice. Definitely coming back.

Street noise, half mirror in bathroom, no room service

Front desk, asst managers were great as was Nicole of housekeeping!

Booking errors with booking .com had to be sorted out initially and at the end; was not on hotel radar after booking and pricing was off Room etc a bit dated but very large, nice. Noise! Asked for no lockoff!!! ……. Naturally got one with loud blabber mouth behind lockoff door!! Recorded it/her thru my room! Housekeeping heard her loud too; but not half the night like I did! I had to bundle my ears with pillows so I could try to sleep! Ridiculous! She checked out next day but some blabbermouth was there for a while; weird but seemingly not all day. Told desk don’t put anyone there and I think they complied. Meaning: why lockoffs, noise? That for you? People very nice, downstairs bar good. Do not get a room w lockoff if you want silence!

The location was good for all the places we needed to be.

My room didn’t have any windows,the $100 a night extra added to the cost for cleaning fees. A lot of the lights didn’t work in our room,ceiling fan was very noisy,room was very dusty,no instructions on how to properly use the jet tub and all its features!!

We enjoyed the tub, the restaurant down stairs and the overall look to the hotel.

The room was noisy, we could hear everything from the street. It was also smaller than expected, we were only given 2 bottles of water which were $2 each and barely any coffee supplies for the keurig in the room.

Beautiful and clean hotel and the shower and jacuzzi tub was amazing!!

Could not think of anything I did not like.

Staff was friendly

Broken A/C in room and shower was dirty. Attached restaurant was the worst dinning experience I’ve ever had. Bartenders/waiters would not acknowledge guests and were very slow.

friend

The room was huge and very modern

It was under construction at the time