Pete and Lisa and Staff and how they stay the same with welcoming service coming in and going out , since close to 25 years now ,maybe more!!

I like all there is to like and more about Excecutive Inn- Texarkana

I like Lisa and Pete Patel because of their hospitality and great value . The Executive Inn - Texarkana is the ideal stay for locals and I-30 travelers alike... !!!

Nothing

You get what you pay for. In this instance I would have liked to have a Cleaner furniture. I checked the room thoroughly before I decided to stay. There were a few housekeeping problems but all in all for the money it was good.

Furniture was well worn on the arms and material was torn. Not something I would want to set on or put my clothing on. Mattress pad needs changing. Short dark hair in the shower. Dead bug in the corner near the luggage bench. Only one lock on the door so I put the chair in front of the door. Not allowed inside of checkin area. Always an issue. Since covid this has happened often. It seems many have made it there normal. LOW HOSPITALITY .

Location was clean

Nothing room dirty. Towels for one person. Had 2 beds but they said that we were only able to use of them.We.booked a king size bed but were told we could not one because they were all booked

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They don't have breakfast or BBQ.I've been using my own towels.The Boutique hotel has a sign up saying they charge $160 a week.Its next door to Albertsons and close to several great restaurants.

I could use clean sheets and towels and if I paid less,it would be great.

Nothing. The cleanliness was adequate which was the only positive.

The staff member who checked us in, was very rude and disrespectful. Very unpleasant person. Our credit card wouldn't process (husband forgot to activate it and didn't figure out till later that that was the issue) and it took several attempts trying to run it. We switched to a different credit card and the lady snidely stated, "so is this one going to work?". Additionally, the heater in the room didn't work properly and blew cold air. The same individual who checked us in argued with us that it was working and refused to switch us to another room. She did come down and check it but insisted that it would warm up eventually. Two hours later, it was still blowing cold air and freezing in our room. The beds were miserable. The tops were so thin, you could feel the springs in them. We ended up switching to another hotel that very night. We'd paid for two nights and couldn't get a refund because they had a sign posted that said "no refunds". The lady wouldn't even give us a number to contact to complain. My father-in-law, who was on hospice, was passing away and we just didn't' have the strength to fight it! The whole ordeal made a difficult sad situation so much worse!

Lady at front desk was very helpful and friendly.

The cost

A little dirty and they need to by new towels and sheets

The staff was pleasant when checking in and out.

Filthy. Bugs everywhere, on the floor, the couch cushions etc. Used soap and hair Left all over sink and shower from the last guest. Room smelled musty and smokey even though requested Non-smoking.

The price was right. You get what you pay for

As bare necessities as it gets

Clean and comfortable

No coffee available. Need new pillows.

No breakfast

No refund couldn't check out early.