Facilities were clean. The staff was nice. The hotel was close to attractions and pigeon forge. It was a cheap room and a place to sleep after dollywood.

The beds were very hard and uncomfortable. There wasn’t a security lock on the door, just a regular door knob. It is very close to the road and the headlights from cars shine right in the window. The water had a terrible smell and after a 15 minute shower it was ice cold. There was no river. It was almost completely dried up. No chairs to sit in outside. We were on the bottom floor and the people above us were throwing a party or something. We could hear everything they said. The room reeked of weed and cigarettes. They continuously moved the chairs around and we could hear them sliding. This happened from 9pm to 3am. We chose a cheap hotel because we were only there for Dollywood for one day. We just wanted somewhere to sleep and we was only able to get about 3 hours of sleep before our 4 hours trip home. My 10 & 8 year old were miserable and wanted to leave. You get what you pay for and I wish I had chose a more expensive hotel. I never write reviews, but this is the worst hotel I have stayed in at pigeon forge. Do not recommend.

The rooms were updated and mostly clean. The only thing that was needed was the floors needed swept and mopped alittle better. The young man who checked us in was very nice and accommodated us with another room when our tv was not working. He was quick on the check in and quick on switching our room.

Nothing....everything was good.

It was clean and around everything we liked

There wasn’t nothing I didn’t like

Back door/porch to the river

Breakfast or at least coffee in the a.m. Later checkout

It was nice and clean and very quiet relaxing place to stay and the staff was very nice and friendly

There's nothing not to like

The beds were comfortable, the rooms were clean, and the price for a whole week was great. I actually stayed a month in total. Everyone was very kind,and I will definitely go back there again.

A great place to stay, we're older and we love it because it is quite, a real value

Location and staff

Nothing

Room nasty hair in tub on 2 sides of it dirt in floor . Very rude employees

The view from the back door was spectacular.

The had been painting and caulking. Paint drops on the floor and the floor was very dirty.

The view from the back. And the ducks.

No hot water first night. One day no water for hours.no notification Curtains held closed by stick pins.falling down. Baby roaches in microwave and coffee pot. 2 towels 2 washcloths for 4 guests. Deadbolt on front door did not lock.

No breakfast

The hotel was nasty not clean floors was black

There wasn't anything for breakfast that I seen

Noisy and no child locks on the front door

THE AREA WAS PRETTY.

NO TOWELS IN THE ROOM WHEN I ARRIVED. MADE ME THINK THE ROOM WASN'T PROPERLY CLEAN.

It was really comfortable and nice for a last minute stop on our trip back from New York.. It was quiet and the receptionist was extremely friendly and patient.. Beds were soft and comfortable and the room was very spacious.. Would go back and also would recommend..

There was a cup with some sort of brown liquid left underneath the dresser.. There was also a small spill left next to the bed..

they upgraded my room when I got there and they made sure I had towels and soaps, very friendly and attentive. also the ducks out back are awesome

there was nothing I didn’t like it was amazing

it was close to the places I wanted to visit

the rooms wasn’t the cleanest, & the bed are so uncomfortable

bed was comfortable

the bathroom

Clean good quite location

Water pressure was so bad couldn't take a shower

She checked us in about 15 minutes early. Within a hour had to ask for another room. In the first room : Ac/heat unit (room 125) was falling apart, missing knobs and wouldn't stay put together. Bathroom had large stain on ceiling and also had ducktape holding up a ceiling tile 😳 fridge wasn't working and we realized it wasn't working so moved it to plug it in and see if it worked and there was dead roaches and crumbs under/behind the fridge so obviously not cleaned well as well as a actual living roach ran out from under the fridge when it was moved, when we came back after walking across street for a quick bite the fridge still wouldn't work. When I asked for a new room and told her why she made the comment "that's why I don't check people in early" as if a 15 minute difference would have made the room any better. Then she had the nerve to ask "how much time do you plan on spending in the room?" As if just because I won't be in the room much I shouldn't have a working fridge or ac/heat unit or a clean room. Water pressure was poor, and the water didn't get hot. Also the outdoor patio areas lacked any cleaning attention or landscaping all together. The beds were also firm and hard and pillows looked as if they had just been refluffed and thrown back in the bed instead if washed.The river view outside however was nice but could have been nicer if the river was full (that I don't blame on the hotel) In the second room Back door to balcony was missing a lock, shades would not close completely, beds were a bit sunken in and lastly again crumbs and food around floor and on nightstand also evidence that room wasn't cleaned properly. Would not stay here again. For over a hundred dollars a night it isn't worth the headache. This place is more like a 50 buck a night place. Definitely not worth what we paid!