I did not stay at DoubleTree in Salem, Oregon. Booking reserved the room for the wrong night. When I arrived to check-in I was told the reservation was for the following night. I was only in town for one night and there were no rooms available at DoubleTree. So I went to another hotel.

Good Location

Jacuzzi was cold

24’ McDonald’s drive thru 50’from suite window plus an idling reefer til 5:30 a.m don’t blame them for the reefer but they knew about the McDonald’s

It was comfortable and welcoming. The staff was wonderful.

We were not informed that the pool would be u see construction :( It was also quite loud with the construction.

Great location off the freeway and excellent staff. very friendly and helpful

lots of construction going on but they kept it pretty picked up

The staff were very nice.

Because of ongoing renovations our room had a lot of sheetrock dust and pieces on the carpet and surfaces. The handheld shower head leaked at the attachment and shot water everywhere. There is no place to put your bath soap or hang a washcloth in the shower except for the floor. We had to tighten the bolts on the toilet lid because it was ready to fall off.

It was under construction, charged for a continental breakfast, charged to park. Salem is NOT a big city and lacking space to park.

lobby with fireplace was nice

under major renovations, no restaurant like website said, we had to get our room key revised because it didn’t work

The sheets and bed were wonderful. Bathroom was spotless. Coffee was surprisingly delicious.

Outdated advertising/conflicting advertising regarding dining options. I chose this hotel because I was in town for work; the type of work that is mentally and physically exhausting. Who wants to drive around looking for food after a day like that? I wanted to stay in a hotel that had a restaurant, or at least breakfast, so I could eat and go to bed. I was planning ahead to make my morning easier (and healthy) for my long day ahead. I figured a Double Tree/Hilton property would be decent based on a previous experience elsewhere. The room was $152, while a couple other national chains that would have provided the same experience were only $99, as a point of reference. When I paid for my room, I chose to add on the breakfast option for $15 to make my workday easier. When I arrived to check in around 9:45/10pm?, the restaurant was closed for renovations and I was told the breakfast was moved out to the lobby. There was a giant sign that said breakfast was $10. That's lame- they charged me $5 more when I booked it...oh well. It was not having the chance to eat dinner that evening that was really frustrating. So, I had to leave the hotel to go find dinner, which also cut into my sleep time. Next morning, I go to get breakfast and this is what it was (for $15 lol): scrambled eggs that tasted like plastic (felt rubbery too), mystery meat sausage sitting in tons of oil while also getting over-cooked in a plug in skillet, bland watery potatoes, cheap bagels, muffins, bread, kids cereal, and than luckily a good cup of coffee. I couldn't finish my breakfast of the hot food, it was gross. I inquired about the 2 different breakfast prices when I checked out, and the lady tried to explain that the $15 was per booking so that makes it a good deal for bookings with multiple people like families. The $10 price was per person. I said I booked a single occupancy room so it doesn't make sense. She shrugged it off.

That there were tons of places to eat. The hotel also had excellent snacks.

That you have to pay for parking and breakfast in the morning

bar was closed. room was a little dirty

Our room was filthy. We found used earplugs in the couch, garbage on the floor, including a half empty apple juice bottle by the bed.

Pricing was okay. location was convenient.

in Construction and wasn't notified ahead of time. you had to pay $9.95 for breakfast . they tried to charge for parking in their parking lot. Rate was different than when I booked with booking. Elevator was not so good. Bathroom wasn't cleaned at all.

it was very conveniently located to everything we did on our stay

N/A

windows could use cleaning

convenient to food and highway.

Breakfast was at an additional cost and the bar wasn’t open in the evening.