Convenient location. Looks like they are installing EV chargers, which will be nice in the future.

They charged me a $100 deposit, which I am told will be refunded in about 4 days. I saw no such information when I was charged by booking.com. At check in, the receptionist told me that I could get a receipt after check out to certify that the refund was due. However, at check out the staff seemed upset that I wasn't willing to trust them. It seems to be the case that he would be unwilling/unable to make good on the night clerk's offer, even if I were to wait for housekeeping to check the room, so I'll leave without doing so. Overall, the staff gave no indication that they understood that I have been twice (so far) coerced into an agreement that I would otherwise not have accepted, and that in both cases they had failed to hold up their end! I will certainly avoid Red Rod Inn in the future, and will also treat booking.com reservations with a fair bit of skepticism.

NADA

El lugar es súper sucio y no tenían disponible la habitación que había reservado 10 minutos antes . Me dieron otra habitación con un costo extra y cuando fui a entrar estaba llena de cosas y basura como si alguien viviera allí. Volví a hablar con ellos y me pedían que tenía que volver a pagar 12 dólares más por otra habitación . Cancele de inmediato y no me devolvieron el dinero , ni el depósito. No le recomiendo a nadie que se hospede en ese basurero.

Nothing. They hold $100 after you pay for a room

Seen drug dealers and prostitution and pimps hanging around all night

Easy location great check in and check out great room and friendly helpful staff

It was great

the location

the staff- unprofessional management-unprofessional the rooms-dirty, bug infested, smoked filled and they robbed me of my deposit. the management-lack customer service skills need training.

Easy to get to and reasonable price for a Friday night. Good lighting and comfortable bed.

Found a large insect in the tub-- no big deal but would probably bother some guests. The facility is in bad need of renovations-- there was some kind of netting on the balcony roof presumably to keep the roof pieces from falling down. I also didn't like having to provide a credit card and $100 deposit -- still not sure if that's been returned. I know it's necessary in some places, but since we had prepaid it made me nervous.

It was clean, comfortable and near good places to eat. People were friendly. Close to airport.

It was not possible to communicate with the hotel in advance about parking, and I was shocked to learn I could not leave my vehicle there for an extended period of time while I was away. That communication was very important to be able to make good plans.

Nothing

Everything

Nothing

Drug dealers, prostitution, heater did not get warm. No toilet paper, I stayed with my wife and house keeping kept giving us one towel and one wash cloth

The toilets barely flush. There were stains on the bed, fowl oder. Never again

The bed was very comfortable.

Location and access to the thruway. The restaurants around it. The young lady that checked us in who was the trainer.

Everything else was horrible. Property was dirty and unsafe. Room smelt. Bed only bad sheets on it we had to use our own blankets. The toilet was loose. Shower handle was loose. The only thing really clean in the room was the ac. The safety of the property was poor and the saftey of people on the property was also.

Location

Smelled bad and had a smell of marijuana, linen was dirty, outdated, night shift that checked us in was less than nice

Close to Albany Airport

A little run down

presque rien

propreté, manque de service machine a café inutilisable pas de chaises pour deux ect...

Staff was great! Housekeeping was on top of my needs throughout my stay. Exceptional customer service!

Beds could use updating. Other dog owners need to clean up after themselves. Hotel could do a better job with offering waste bags.

Nothing

Everything

Location

Restroom cleanliness

The room was clean & nicely set up

The shower looked a little outdated

Looks like an oversized drug house, I could smell pot as I rode through the parking lot, saw a hooker on the balcony and a lot of seedy peoples hanging out. I went into the office to check in and the guy ahead of me was canceling his reservation (couldn’t get a refund). Another person came in saying that when he got to his room there were people still in there. I hightailed it out and never looked back. Consider it a $90 lesson on where not to stay

L'emplacement était pratique, assez près de l'autoroute.

Un peu bruyant (pas trop pire, toutefois). Beaucoup de lumière entrait dans la chambre, en haut du rideau, et à travers la porte qui ne ferme pas de manière étanche. Quand nous sommes entrés dans la chambre, nous avons remarqué que a chaleur était élevé, et l'aire conditionnée aussi! Donc, froid en entrant… en fermant l'aire conditionnée, c'était chaud, jusqu'à ce que nous ayons trouvé le thermostat. La personne qui préparait la chambre, n'a évidemment pas remarqué ces détails, ce qui est terrible pour l'environnement, en plus d'être couteux pour l'établissement.

Check out clerk in the morning was very nice! If there was breakfast or coffee, we were not told by anyone.

Bath towels so rough! My bath towel was stained with yellow in many places. Low quality bedding covers felt rather plastic-y. Why was there netting over the covered walkway? Was it holding in the blacony walkway above from crumbling onto people waling below? Is the cement crumbling or what?

NOTHING. It was run down, boarded up windows. Screen out. HORRIBLE

everything

Stayed here in past. Great location and price. Never tht the booking .com photo would not be where we were staying There's a coffee shop next door.

The pic on booking isn't updated. We stayed here 8 years ago... it must have been new then. Not for families. Not for vacationers.Not for many. The woman at the front desk was unbelievably rude & spoke to me like a child because I guess I had too many questions about my payment.

L’emplacement près de l’autoroute.

Tout : personnel pas accueillant, propreté, odeur de la chambre. L’hôtel semble en rénovation, mais au premier coup d’œil c’est défraîchi.

The manager was very rude and disrespectful. My cat ran away while I was there and the way that the manager handled the situation was very unprofessional.

N/A

The room smell funny

The location and cost-effective

The room was not clean the AC was so loud I was unable to sleep just need to be updated