location

we had switched to a pool side room but upon we realized that room was not pool side; no email to inform us of the error just “that’s what we have for your reservation.”

Very good breakfast with great coffee. Coffee, tea, and hot chocolate available in lobby throughout the day. Great view of Lake Superior from breakfast area and access to outside deck. Friendly staff.

Can't think of anything.

the staff, the breakfast and the salt water pool. The staff was unbelievably friendly and the breakfast was incredible!

nothing much really. the hot tub didn’t appear to get very warm one day but I didn’t care much

Great location. Lovely view of Lake Superior and the laser light show on the Ore Dock. Will definitely stay again!

Nothing

Location

Bed comfort. Delta has you beat

View

Hot tub closed too early, potatoes on breakfast buffet were not good, unappealing bananas, no flavored creamers for coffee. We have stayed in many Hamptons, always top notch. This,was the most expensive and the most disappointing.

location

n/a

very modern and well kept

continental breakfast to long of a gap between keeping up with customers and to large coffee warmers so the staff doesn’t have to fill more often left the coffee not only just warm but to strong

The staff was friendly and the hotel was clean. The cookies and coffee, tea and hot chocolate was nice.

We paid an awful lot of money for a rather small room because of family weekend at NMU. It's crazy to me that hotels can raise price when they want. Also Sunday morning my family was woken up by a rather loud alarm. It scared all of us, we don't know if it came from the thermostat or the fire alarms, but it was a rude awakening.

location, staff, facilities

Location and views are wonderful, staff were friendly and helpful, we enjoyed the large suite with large TV and desk, enjoyed the shower functions, our room was very clean

We were looking forward to using the hotel whirlpool -got dressed for it and find out it when we got to it that it was broken and couldn’t be used (Using the whirlpool is one of the reasons of booking a hotel versus bnb). Bed was too hard for both of us and we didn’t sleep well.

excellent breakfast great location

The near location to both the downtown and the lake was great for exploring on foot.

The coffee at breakfast was just awful both mornings. Really, the hotel should look into providing a different source for their breakfast coffee. Although beyond the hotel’s preview, the additional $16.42 per night county tourism tax was a surprise when the payment was made.

The lake but not with the on going construction work

The fire alarm went on at 8 am and it was so noisy Never had that bad experience before