location to the airport

location under freeway, next to train tracks, cleanliness, quality of breakfast, waiting for a week for my $100 parking fee to be refunded.

room was spacious

room cold and nite clerk said he would send Maintenance and never did

It was fine. Room spacious and bed comfortable. Breakfast was fine as well. It was a short walk to the main street in South San Francisco which had plenty of restaurants.

I arrived from SFO during the time midday when there are no shuttles. The shuttle back to SFO the next day was efficient. My room was in the back of the property, so was noisy from the freeway and trains.

Bed was very comfy. Good breakfast.

The Wi-Fi is so bad, like no internet all the time

Nothing

My mother woke up with bites all over her body

Easy check-in, staff was courteous, room was clean, bed was comfortable. Continental breakfast was a nice bonus.

The darkening drapes can't be closed to cover the entire window. Even though there were sheers, we didn't feel like we had quite as much privacy as we would have liked to have had.

The hotel was very clean and the breakfast was very good, well above average. The most important part was the staff. I wish I had gotten the female front desk persons name because she was so kind and nice. On our first full day in SFO our rental van was broken into near the parking areas to ride the ferries to Alcatraz Island. Unforntuntly, much of my personal information was stolen. Well myself and my middle son stayed-up all night long canceling credit cards, filing police reports and other things and the kind front desk person allowed us to park are rental van with the broken window close to the front office door. After sunrise we were able to replace the van and the very kind front desk person saw what we were doing all night long and extended our check-out by 1 1/2 hours. THANK YOU VERY MUCH for being kind and caring lady at the front desk it made this horrible experance much more tolerable.

I had no major negative concerns.

Great breakfast was provided.

A bigger dining area for breakfast.

It was close to the airport which was convenient. We do appreciate the cleanliness of the bathrooms!

Our group of 5 families (16 people altogether) did not feel comfortable during the stay. In one room, there were some blood stains. In another room, the bed sheets were torn up and they had to use their t-shirts as blankets. It's not great value for the money.

offered breakfast, the pillows on your bed, staff was friendly.

our room was on the side of the train I asked not to be loud noise, no exercise room due to no staff, and no pool.

everything is clean