No. Cleaning staff. Did not brings extra towels to room. Pool was not working properly.

Room was a good size. Air worked well. Nice pool.

Check-in!! It is basically $13 an hour for the room and we had to wait to check -in. So, money spent on actually nothing.. rude customer service. Breakfast room seats were worn out and not as clean as it should have been in there. Couldn’t exchange towels till after check out time…? Need pots, pans, utensils and dishes etc for the kitchenette.

The staff was friendly

Sink was clogged and ac didn't work, told them on day 1 of vacation on day 5 as we were leaving they showed up to address it. Breakfast room had peeling seat covers. Nasty. They don't bring you towels, you have to take down for replacement and then a room booked for 6 they only want to give 4 towels, have to get own toilet paper also. One roll at a time. I should have listened to the poor reviews but there were some good ones too. I do not have high standards but do have standards. I can't believe anyone would rate this hotel above a 3 at most. They have a sister hotel there home to suites which is beautiful, go there instead. We had to swim there since the pool was out of order for part of our visit.

The room was clean and the bed comfortable... and that was about it.

The water pressure was terrible, the breakfast was average with no protein other than powdered eggs, the staff seem to be completely disinterested in helping or correcting problems (which there seemed to be alot of when chatting with other guests) but most importantly it absolutely was NOT worth over $280 (w/ fees and taxes) per night! It was at BEST worth $100 (maybe $130 during tourist season) especiallywhen they don't even have daily maid service. I have no doubt that they are able to stay busy because there simply is not much to choose from on Jekyll island but I would not recommend it due to egregious over-pricing. Again, it was clean and the bed was okay. But everything else from the service to the quality of the appliances in the room was absolute the lowest they could get away with.

It was very beautiful and peaceful at the property.

There was just so much of people belongings outside, and the walkways and trash pretty much everywhere out there as well that was not appealing for the eyes to see.

Location is great! Breakfast was delicious 👍

Room was terrible, bathroom was dirty, bed linen was also dirty 🤦‍♀️

everything

There’s nothing we didn’t like.

Breakfast was great as well as the location!

Bedding! Pillows terrible, quilts are very thin!

It wasn't not in the pictures nor was it overdone

I like it was right on the island.

I didn't like that the room had a bad smell. Also, I had kids on the top floor that was making a lot of noise our first night there. There were jumping from room to room slamming the door. I also asked for towels in the morning and I never got them. So I had to go to the office and ask for some when we arrived back at the room at 10 pm. I would think for the $698 the room would be better quality.

Breakfast was great. My family really enjoyed their stay.

convienent

Location was convenient.

The room smelled like smoke. The cleaning staff was very unprofessional. They left your clean sheets on bare concrete, which explained qhy my sheets made me itch.

Very nice size room with a king bed. Table with 4 chairs and a couch. Loved the shower head and nice size bathroom. Good size Tv.

Rather have the sink in the room with toilet and shower. Breakfast was adequate.

I beautiful suite with a comfortable bed. Breakfast was very nice.

There wasn't a lightbulb in the living room fixture. I could have gone to the office for one, but I was already in my jammies and didn't feel like getting dressed again.

Comfortable an clean

They have Direct TV, and Direct TV dropped Newsmax

Great

The vacuuming of the room

not much

the set up of the hotel, nothing connects in a lobby. It’s separate outdoor hallway to breakfast room breakfast area.

Right across the street from the ocean

had some difficulty getting the heat to work

The location was great

I got the wrong room and the rooms takes awhile to heat up when it's cold outside

The rooms were immaculate...The staff (Bob) was so friendly and polite..eager to answer our questions and to make sure we had what we needed.. The breakfast was good..would have liked bacon instead of sausage every morning.. The exterior was clean and well maintained.. We are already planning a trip in Nov..

No complaints