I love the remodeling it's looking great and Def going look very nice when it's complete.

Everything was fine nothing to complain about . Thank you for the great stay

The location was great for the activities we did while there. They are in the process of updating the hotel which was a mixed bag. Lobby nice. Our room was half done. New window in but still had shims in, no trim. Bed was comfortable

Big spider web in windowsill. Light in bathroom very dim and flickered, bathroom fan made noise. The breakfast burrito was molded. Had to go somewhere else for breakfast.

Nothing

Room smelled like mildew/mold. Found mold growing up the walls behind the bedside tables and dressers. Pretty sure it was under the bed that was on the floor too as the carpet was damp. Outside the room smelled like cat urine.

Bed and pillows

Under Construction.

Location was great, breakfast was average.

We have left messages with no return calls regarding our stay. The hotel was apparently doing some remodeling of which we weren't informed when reservations were made. Our room had only one light fixture in one corner, no closet or place to hang clothing, no hangers at all. In area at elevators, newly installed tile was not taped off, as the raw edge of tile was a safety hazard, almost tripped on it myself and saw an elderly person trip on it. Same in room, just past entryway was newly installed tile with no safety tape to prevent tripping. I have photos of all if necessaryStaff was great, but above was enough to request our money back. But, cannot get in contact with anyone to find out! Thanks for your review of this information. Hope to hear from you soon!

Central location

The desk clerk said Booking.com sent them different room type info than what I booked and offered zero assistance in resolving the issue. I booked a room with 2 beds for 4 people and the desk clerk said a room with one bed was booked. We had to scramble and figure it out on our own. All carbs for breakfast. No fruit or protein. Flies in every room my family stayed in.

Bed was comfortable and shower was great

Tv didn’t work the entire stay (6 nights). Housekeeping kept turning the AC down while I was gone. Didn’t turn the room the last 2 days of my stay.

Absolutely nothing.

The hotel was remodeling so it was torn up all over the place. When we booked the room, the hotel should’ve told us about this. Not only that, but the room we stayed in wasn’t the greatest: -The toilet was very shaky (it needed to be screwed into the ground) -There was no water pressure in the shower -Around the window was exposed spray foam -The beds were supposed to be queen size, but I’m pretty sure they were full size -We requested bed rails for our toddler, but they didn’t provide it. They said the construction workers moved them somewhere? -because there were no bed rails we placed pillows around her. when we asked for two extra pillows, they only gave us one and said he couldn’t find anymore? -THIS WAS NOT WORTH THE $125 A NIGHT. If I’m ever in Mason City again, I will NEVER stay there.