location and front lobby

breakfast was not the best, i know there was a lot of people, but it wasn't tasting the best. the eggs were not good at all, and the bacon looked raw.

The bathrooms were nice.

The property was NOT as described on the website. There were no refrigerators or microwaves in the rooms, ice was only available on two floors; breakfast bordered on pathetic with minimal selection & the staff couldn’t have cared less; there was no plastic ware available or cups for the juice; while the staff member Sat & watched, we went into the cabinets and found these things; even asking for the coffee to be replenished seemed to be asking for the world; the front desk staff hid behind the wall only coming out after long waits - while you could hear them laughing in the back; they also were not dressed professionally at all; while the sign indicated that there was a happy hour, there was none. On Sunday AM, no breakfast was served at all. (See photo). The young man who was working maintenance was the only staff member who appeared to work.

Great location

The breakfast was a joke. No milk for the cereal and no bowls either. They ran out of eggs on Saturday. Coffee pot was almost always empty. The poor lady serving breakfast was running all over trying to help people. We ended up going somewhere else to eat.

Das Personal im Frühstücksraum hat sich mehr um sich selbst als um die Gäste und das Frühstück gekümmert. Jeden Morgen fehlte etwas und man musste bitten, das es nachgeliefert wird. Die Tische waren jeden Morgen schmutzig und mussten von den Gästen gesäubert werden. Der große Mülleimer quoll über, weil er wohl länger nicht geleert wurde. Das Personal machten einen insgesamt gelangweilten und desinteressierten Eindruck.

Toilet was way to low Wi-Fi horrible could not login on all devices Breakfast room was not very well stocked Even low on cups for hot drinks

The water pressure in the shower of our first room (we had to be moved 3 times and 1 room had good water pressure)

They put us in a room, knowing the AC didn't work. We called down, and they moved us to a downgraded room. This room had no towels and was very filthy looking. The next day, they moved us back to a new suite, and the ac was stuck on 57, so super cold. The customer service was insanely awful. You'd have to wait at the front desk for at least 10 min for someone to finally come help. Sometimes, we would just have to leave because even after 10 min, no one would come. The breakfast was disgusting, and the room it was in was filthy. Food was stale and gross. The hotel itself was so dirty looking. We ended up canceling the rest of our nights and staying at a different hotel. It was by far the worst hotel experience that I've ever had.

Downtown location was good for us. Free, on-site parking was great.

The bed was super uncomfortable; dipped on both sides and clearly needed to be replaced. Walls are thin; no fridge or microwave; lamp would not turn on (had three bulbs so i don't think that was the problem, but maybe so). Check-in went fine, but we noticed during our stay that the front desk was often unoccupied. In-room coffee had not been stocked, and downstairs coffee pot was empty at 7 a.m. Breakfast room was depressing with its quite old and dirty chairs. Breakfast was passable (green bananas, the only fruit available, are not ok). And if you are not going to offer daily housekeeping as standard practice, please make sure coffee is stocked and that there are a few extra towels. Hotel rooms are expensive these days; please provide the basics.

location

dirty, sheets were covered with blood stains and other bio hazards concerns