Close to grand kids

Hotel elevator smelled horrible, like burnt hydraulic fluid. I was on 3 floor and used the stairs, told front desk but no joy

Staff friendly; housekeeping excellent

Facilities need major revamp;

Pool and lobby was really nice

The side door wasn’t locked it was broke and open to anyone to enter on the hallway my room was on.

Location, room style

Refrigerator didn't work

Front desk clerk was very helpful, room was spacious and everything was clean. Very nice hotel

nothing everything was great

Room is comfortable, breakfast was good too.

I found the hallways to be a little unkempt.

Room was nice and big.

Looks dated. A lot of the furniture needs replacing. Lots of nicks and tears.

The only thing I liked was the location.

Cleanliness was definitely lacking . The food was nasty . Didn’t even have juices .

The location was next to restaurants.

The lobby was heated to 109 degrees. The parking lot needs its pot holes filled desperately. The attendant was helpful if you didn’t need anything.

convenient

good location, friendly staff, breakfast was great, quiet atmosphere

key card locks are outdated and don’t work, I had to ask for a new card 3 times, I was then told by staff that they don’t most of the time and they are going to be replaced in the future, pool was closed due to heating not working, carpets were dirty, stains on walls, just all around not very clean, phone in room did not work.

I called upon arriving about an hour early to ask for early check-in, I was cut off mid sentence told "not going to happen, bye" and hung up on. Upon arriving staff was nice but hotel was dirty , pool was closed (we can with our basketball organization of kid), the lamps in our room didn't work, there was hair and dirt in the shower, guest laundry room was closed I could see the old broken down washer and dryer sitting in there (my daughter played basketball two days in a dirty sweaty jersey because I couldn't wash it), king bed was very broken down there was a dip in the middle, couch was stained and dirty and in the morning the water was COLD. I called the desk they said they were aware and maintenance was on it. Once it was fixed it would be about 45 minutes to warm up. Well it was 9:50am and check-out is 11am! I asked for a late check-out so we could shower before we left once it was fixed, they told me no they don't do that on the weekend, I asked if they were compensating us since we couldn't even shower they said manager said NO. I called corporate and left a message for them to call me no return call yet. Breakfast was pretty good but the juice machine was out of service and coffee was empty. The ONE lady working in there was very kind and working very hard! We travel to Fort Wayne about six times a year with a large group of about 30-40 families for basketball/volleyball tournaments, I will not stay here again and will advice everyone I know from all organizations in Michigan not to stay here!!!

the employees where nice and breakfast

my room was leaking and pool didn’t work

Nice breakfast with eggs and sausage

Couldn't down heat once started, very warm all night.

staff were very helpful and friendly

old property and really needs some tlc

Clean, quiet,convenient, shuttle to airport, coffee at 5am

Nothing not liked.

The staff was friendly

The bed was very uncomfortable, hard. The breakfast was awful, the scrambled eggs were runny, dripping in juices, the shells were hard around the edges, not sure what the sausage was. Very disappointing.

Breakfast

They basically lied to me about rate

clean and comfortable.

nothing

The toilet kept running and making noise the whole night shower was dirty The curtains was off track so I could not close