I love the jaquizzi

there were needles laying around,a lot of garbage laying around

The main entrance was very beautiful

The pool had a horrible smell, the night shift attendant was very rude, tub in my room was broke,

Bed was clean and comfortable and staff was very friendly

The curtains were badly stained and the curtain rods were broken so it didn't close all of the way which let light in. The elevator was very slow while it was working. (storm caused them to be on half power later in the night). The hallways smelled of natural gas, they said it was because of the heaters in the rooms. There were paint stains all over the carpets in the hallways and there were cracks in the walls. A few of the lights in our room were unplugged when we entered and the first room we were given we couldn't get in because the card reader was broken. Overall it wasn't the worst place I've stayed however I think the pricing should be lower with all things considered.

Do to our situation at the time ( no power) it was great. I understand the Hotel was under renovation.

nothing!

The place was so awful, stained walls and lampshades. A ladies sanitary pad stuck to the bedpost. Bandaids on the smoke detector. We did not even stay and were charged by both booking.com and the hotel!!

The bed was comfortable.

The room was very outdated. The tub would not drain, the shower curtain was dirty and the tub was cracked. The towels were very small. The lamp shades were stained and broken and the furniture was wore out.

Quick and easy booking

No pool

NOPTHING Booked this for FEB 25 /26 FOR MY GRANDSON BIRTHDAYY. THEY SAID THEY HAD GAME ROOM AND POOL.CONFIRMED RESERVATION. UPON ARRIVAL NO POOL OR GAME ROOM. AT THE LAST MINUTE HAD TO CANCEL BECAUSE THEY WERE EXPECTING TO SWIM AND GO TO GAME ROOM. NO REFUND WHAT A BUNCH OR CRAP. UNHAPPY CUSTOMER WILL NEVER USE THIS SITE BOOKING . COM OR AMERICAN INN AND SUITES. JOHANNA NOBLE

Nothing other than convenience for why we was in town for winter storm

This place is a disgrace. Nothing on website of renovation. Nothing was available for food, pool, taking bags to room, no housekeeping, no working phone to front desk, put us in a room where workers was working taking up all hallway carpet. Hotel full of dust ( that I am allergic too) shower had green stuff coming out of showerhead to the jet tub drain. Shower was hardly usable. Low lighting in bathroom, dangerous for showering. Bad customer service at front desk. Towels were like sandpaper. Had to ask for second day at front desk for clean. Was told I should have brought down the dirty for new. Ask for discount checking out, was ignored. No manager available. I could go on and on. Place should be closed down for renovation then reopen. Reviews like this is going to decrease any business to them. Cannot believe they charge regular pricing for a disgraceful place to stay.

The hotel double charged me for my booking and have yet to respond to any of my requests for a refund

location

pool did not work, said online that breakfast was included but was not.. run down and not updated.

jacuzzi tub

they advertise they have many amenities but they don’t. Pool was closed, no breakfast and couldn’t get WI-FI. No Wi-Fi? and their excuse was they are in the middle of switching companies. do not stay unless you need a cheap bed.

The location was good, the bed was ok

The signage was poor, the shower had moldy caulk, the shower curtain was too short, the toilet seat was too small for the toilet, the wall paper was pealing off in the bathroom and numerous other locations in the motel. The exterior door of the motel that is suppose to lock for safety purposes didn't lock and the pool was closed

That I am getting refunded for the day and night we did not stay.

The complete interior needs an overhaul. It’s damn shabby.

the tub

dirty area