It was quiet, clean and warm. Comfortable bed. They have good coffee in the morning. Nice staff.

Just packed breakfast. The internet did not work all the time.

Friendly staff,it was fine for what we needed.

The pillows,you could tell they where well used and washed.

The room was comfortable the area was nice and Quiet and service was ok I would come back again

I have no complaints

Big rooms

Nothing!

The fact that the guy managing that day CLEARLY gave my family's room away! In a crisis at that!! We had NOWHERE to go and slept in our car to keep warm!! He stated he couldn't see our reservation in his computer. I pointed out confirmation on my phone and the "all set" near said confirmation. He said with a smug attitude barely able to look me in the eyes, that..it "didn't matter. If its not on his computer, then i don't have a reservation!". Then insisted several times that i cancel a reservation that I supposedly didn't even have! I'm Assuming to cover his own tracks. Following his many requests for me to cancel on my end, he says, "get back on your phone and reserve a rm, but NOT HERE, because we have NO rooms"! REALLY?? So we spent hours til dark trying to find a rm physically driving burning gas, as well as calling everywhere, but rms would be gone b4 an agent could put credit card info into they're system. Literally asking if we were willing to commute out of state for a rm. I'm Literally still fuming from the horror of that day. As well as the blatant disregard for my reservation and family's well being. CLEARLY someone stayed in our rm or I wouldn't be getting this email asking "how our stay was"! Really? Simply Criminal!!! Especially when it's a less than quality establishment to begin with. But when you're in a desperate situation, as so many others across MI were that day. You do what you have to. It took me hours to secure that reservation after trying for hours to find any. My family was FREEZING in our home. So, to finally feel the "security" of the reservation i felt relieved. Again, still really upset and will take further action so that hopefully this will never happen to another person there again in a future crisis!! SMH!!

It was clean and the bed was comfortable. Definitely run down but we just needed a place to lay our heads and shower.

The shower was very small! But things seemed clean and bed was actually comfortable

The breakfast was brown bag and was good. The staff were pleasant. On-site security was in a marked car and were watching to make sure we got in the room safely.

The room could use an update. The wallpaper and carpet were old and worn. The bathroom door would not stay closed. The room also did not have a refrigerator.

Rooms were on a lower level

The door locks didn't work on the rooms. Had to pay extra for refrigerator and microwave.