The convenience of being by the interstate.

The night staff (Matt) checked us in and the place smelled like weed. He proceeded to tell me I didn’t have a reservation when I actually did. Showed him confirmation and he finally gave me a room. Came down to leave the next morning and was accused of my card being declined. He wouldn’t help. He was yelling and accusing me of trying to leave without paying. I showed him where I paid through booking, and was charged. It took the next staff member to come in and over an hour talking to booking on the phone for them to figure out it was on their end because of the electronic card that was given to the property from booking. It was a terrible experience and put us over an hour behind on traveling to another state for a wedding.

The room was amazing!! We are saving this as our go to stay when we visit Hard Rock Casino!! The staff are all truly customer service driven. Breakfast was great!!

Everything was exceptional. We look forward to our next stay.

The staff was friendly- I was given a room to accommodate my knee injury

The bed was almost on the floor - everything just seemed dusty and old furniture needs updating and soap needs to be left in the rooms with cups. Gentleman was about to use my card (I booked online) to pay for the lady ahead of me - I hear him say the last four digits of my card and was like wait can’t be a coincidence- sure enough it was not. I did have 2 charges to my card one fell off but not everyone can afford for that to happen to them. My room just didn’t feel clean if that makes sense - manager the next morning was very nice

We always stay here before our trips. The staff are wonderful and the room is always comfortable.

Nothing

The beds were doubles but they looked and felt like queen beds! Plenty of room for me and my little nieces. They were impressed with all the amenities like the waffle maker and fitness room and leaf shaped soap. They enjoyed the hotel so much, they wanted to visit it on the way home (we didn’t, but they sure wanted to)!

The sink being outside of the bathroom area, but that is normal in a lot of hotels nowadays.

The bed was somewhat comfortable.

I didn’t like anything about this hotel. It was dirty, outdated and smelled very musty.

great, great

Room small odors and not clean very dispppointed