InTown Suites Extended Stay Select Orlando FL - UCF

I really liked how friendly the staff was an informative with information on the rooms and everything I needed to know I was also satisfied with the cleaning employees being attentive with asking me for trash bags or anything else I need so far it has been a great day and I will extend my stay with InTown suites UCF

There's only one particular thing that I didn't like and it's the carpet floor it's old and needs to be replaced

I liked the bedroom area, the space there looked quite nice and the bed was comfortable and nice. The room itself was not bad, it was mainly receiving the floors dirty and stepping into a wet puddle that made the experience not so likeable

It was said it was newly renovated but it wasn’t in as good condition as expected. The floor was very dirty and looked like it had not been vacuumed or mopped with puddles in the bathroom close to the bathroom and the couch had some stains and paint in it.

good was fine no problem at all

I have been a landlord for 50 years. I needed to place tenant Rosa for 2 nights FRI 26 and SAT 27 that L booked online 2 nights and leaving SUN morning.L paid by credit card.I confirmed by going to property in person on Thurs 25 ,Spoke with very pleasant man at counter, Friday 26 ck in around 11 tried to ck in.Man at counter Johnny said room was not ready till 1pm .When we came back He made us wait another 4 hours till we got room,He was very rude and Garbled voice.Did not speak directly to us just under his breath, Your support staff Lisa and 2 other men noticed His bad attitude and came to our support,L speak perfect English and feel us being Hispanic was His reason for his nasty attitude.This man has no customer service skills at all, Your other staff was very supportive and helped as much as they could, l am a retired OUC electric utility worker and know how public needs to be treated. This Johnny is not capable of any dealing with the public.Seems we are not the only persons that have had a bad time with this person if he does not like dealing with Hispanics He needs to find another job. THE REST OF YOUR STAFF WERE GREAT . i h

The break feast was good. No Access to Ice when kitchen was closed.

The floors in room where sticky. The shower curtains were flimsy.