Best Western Plus Genetti Wilkes Barre

Convenient , very friendly and helpful staff. Clean.

Could be a little cheaper.

Great location Clean Wonderful employees

Nothing

I can't say enough about this hotel. Even though it's an older property, it's very well maintained and the rooms are more comfortable than many of the newer hotels. The breakfast crew does an outstanding job in the beautiful dining room, with freshly prepared hot breakfast food and a large variety of options for dietary needs. The staff (shoutout to Chris) was super accommodating, welcoming and on top of everything. I just don't experience this kind of service elsewhere, so it is a place I'll keep going back to when I'm in the area. They know the meaning of hospitality!

Not updated since the 70’s.

Old everthing. You could smell old when you walked in