Autonomes Ein-/Auschecken , ohne Personal vor Ort. Modern und unkompliziert. Es gibt trotzdem einen Kontakt, welcher gut erreichbar und zuvorkommend ist

Die Zimmer sind gut ausgestattet und liebevoll eingerichtet. Es dürfte etwas sauberer sein. Vorallem ausserhalb der Zimmer. Zimmerservice gab es keinen

Location, cleanliness

Not much - snow In car park and on stairs could have been gone 3-4 days after the snowstorm. Car park and sides still carrying much snow

That Sam was a very nice guy and wanted to help me out.

That I couldn’t get a refund from booking because my mother died and I couldn’t go

The photos DO NOT represent the place. Before we arrived I received a text saying it is a 'contactless' hotel, & nobody checks you in. The curtains were open to see our room & could see the bed was really close to window. There was a bed and dresser and plywood on the upper balcony of one of the buildings. It is not what it appears online. We didn't stay & did not get reimbursed.Will not use this service again.

great bed and pillows. No working remotes. Quite other guests. no coffee pods for the next day.

Remotes and coffee 2nd day.

It is conveniently located.

Nothing

Central to most South Lake Tahoe places.

We were there for 3 nights. Had no room service. Had to ask someone to provide fresh towels and more toilet paper. Our second night there our shower faucet stopped working. We could not take a shower until the next morning when they sent a plumber to fix it. Then our last night we noticed we had no hot water in the room. Apparently the water heater went out. The next morning the manager offered us to take a shower in another room but during my shower they turned off the water. I had to dry myself with soap on me. Manager then promised $100 fee back for our inconvenience and has not followed up since last week. One of the worst experiences for a stay at any hotel in my life.

The room was warm on arrival, which was a lovely surprise. The room was exceptionally clean and comfortable. We booked last minute but were still able to access the room easily after being sent a room code. The area is quiet but still close to some lovely restaurants within walking distance. Overall, it was fabulous value for money.

We couldn't get the TV to turn on to any channels. Someone wasn't available at reception, but they could be reached by phone and text easily.