The room was not clean all the way, it didn't have any pots, plates, cups, bowls anything in it ! Just was a badest extended stay I ever stated in! I will never be back

The staff was kind and helpful . The room size worked well for our family. The location to both Tempe and Downtown campuses. Parking was not a issue.

Roaches found in the restroom. The sofa bed mattress was filthy, unable to utilize, The pool was closed. When booked, expected this feature to be a outlet of entertainment for the family. Not really a family stay in my opinion.

How big the room was.

They didn't inform me a head of time that their swimming pool isn't working.

Pool broken

too expensive

The fact that we had to wait for the pots and cutting board only to not get plates and silverware they screwed up my confirmation that I booked a week ahead and still charged me out the a**

The bathroom

The staff and management are very friendly and helpful. Also understanding to peoples needs. Communication with staff is patient and polite.

There really wasn't anything to like

The place was very sketchy with alot of sketchy people in the parking lot..staff were not polite at all and the rooms were dirty.also there were dogs (pitbull) unleashed in lobby

Parking lot was nice.

Well, when we arrived, everything seemed fine, but when we checked in, apparently our room was not ready but Caise B. was kind and helped us with our reservation, but when we entered the room it smelled bad as if they spilled water and they did not clean Well, the stove burners, one worked, the other did not, the bathroom door could not be closed properly, the shelf where the towels are put is about to come off the wall, one of the lights on the dresser is broken, the cables were peeled, and in the dresser we found cockroaches, and when we tried to go to the pool at the reception they didn't have clean towels and it was 3:00 in the afternoon, we went to see the pool and we saw that it had mold inside and around too, the corridors need to be vacuumed, the elevator also needs to be cleaned is dirty, also the breakfast was not what I was told, it was messy and there was no coffee when I tried to get some and they also charged me an extra day I hope to get the money back, not really what I expected due to the pictures and comments about the hotel.

Loved the size of the room and the staff was friendly

The pool was disgusting. We were traveling with kids and the pool was supposed to be their reward. Super disappointed. It not only had a lot of debris floating and on the bottom but it smelled bad. Was never cleaned during the stay.

Everything was okay. The elevator was down several times but was fixed promptly.

They didn’t have any cooking items/utensils in my room to cook with.

N/A

They gave me a room that was not clean bed was not made dirty towels and floor and trash and the tv did not work

I only liked that there was Room kitchenette. The staff was little friendly. Clean at least when you walked in.

Room smelled like cigarette smoke(I constantly had to spray lysol), there was a constant Marijuana smell when I walked out to the lobby, I didn't feel safe to walk outside because there were always sketchy looking people by entrance and exits. Parking lots were filled with trash.. The free breakfast was hardly even that it was more like free snacks. There is only 1 entrance, this should be corrected. I think house keeping should be available no matter how long you stay, at least upon request.. Also maybe have security around would make people feel more comfortable.