Location.

No breakfast at all. Bogus advertising. Nobody available at front desk after our 5 hour drive. We arrived around 2p just a sign at desk “back at 3p” No room keys “machine broke “

location

place smelled of smoke - no kitchen utilities / no bathroom accessories

The staff were very nice

The fact that it was animal friendly and smelled like animal in the hallways

Slept well and it was quiet.

The breakfast could have been better. Unfortunately there were no cooking pans, plates or cups in the room so I was not able to use the kitchen. Some of the appliances were old and the shower head stand was broken.

so gross. room was so nasty. looked and smelt like someone died in there

everything

The staff

The noisey neighbors

They did give us a king-size bed and I was able to have my dog which was super nice.

There were cobwebs in the bathroom. Had to wait at ended up calling the front desk when we arrived at 5pm because no one was at the front desk for check in, we waited 20 mins before I called and someone come out of the back room. The place was pretty dark and dirty overall. Overall would probably choose the one in Fashion Valley next time even if I have to pay for parking.

dirty and dark - lighting was poor

Kitchen was ok. Had to ask for pots, pans and dishes etc. as cupboards were empty. Full size fridge. Heat/AC worked fine. Parking right below window was nice to keep an eye on car. Easy location on a fairly quiet street and just a couple blocks off the freeway. Very quiet. Bed comfortable.

No dishes etc. Had to ask. Coffee pot small. Overall stay was good.

The staff was professional and courteous

The cable in the room was missing two out of the four major TV networks. I rely on Cable TV for a lot of my entertainment and relaxation while traveling so this was disappointing. The kitchenette was not supplied with ANYTHING! The manager promised to call to discuss but failed to do so.

Compared to the La Quinta Inn we stayed in the night before, this felt like a luxury hotel. The manager gave us an extra hour for late checkout which really was accommodating. Very quiet also.

My only negative would be it’s not too close to eating establishments in a walking distance, but I had my truck so could always drive.

good location

smelled like people smoke in their but it’s non smoking. the room didn’t smell. they didn’t replace the towels or the sheets.

The view and location was beautiful.

Call a couple days ahead to let hotel know we will be arriving after hours. We arrived and followed instructions to get a hold of someone. We waited over half an hour before getting our key. We reserved and paid for a king. We got a room next animals. Smelled like smoke, and it was a queen bed. The next day we got a 50 dollar refund due to not having king rooms available