Hyatt Select Richmond Chester

Location room layout and shower

Fridge did not work. Smells like a locker room. Breakfast was substanfarf

Pet friendly

The breakfast. Only 1 option of egg bites and had peppers etc in it. Vegetarian style. A plain egg and cheese option would have been nice. Only bananas and they were old and brown

Sadly, although the hotel is well kept, it lacks the qualities it had prior to the revamp. It lost the "class" of the past. The breakfast is lacking everything. Thank goodness for WaWa across the street. It gets a sorry downgrade.

Alot of thing, mostly breakfast offerings.

Renovations look nice. Price point is good for the hotel. Location is great. Place is usually clean. Breakfast is pretty ok. The gym is tiny, but efficient. Staff is usually nice enough.

The staff is almost always pleasant, but they’re kind of unprofessional, overly casual, and kinda just take their time. You can tell they’re nice because they have to be, but it’s short, speak only as much as you have to, and be done with these people kind of interactions. Pleasant and fine, but definitely not genuinely friendly, helpful folks….Like a fast food drive thru experience. You always smell weed throughout the place. Several of the staff smell like it too. Staff seem to always be hanging out talking in small groups, or hanging out in the manager’s office….not usually at the desk, but they get there eventually. The manager’s office looks like a college kids dorm room and not a professional’s office. It’s the first thing you see when you come in, and the last thing you see as you walk out. You can’t miss the “chillin at home” vibe of his space. He really needs a door you can’t see through or to have his office out of the lobby.