The staff and so friendly and amazing

Key cards keep deactivating and elevator is slow

Relative location

The first room ac didn't work. The second room had bed bugs. The third room was ok just smelled a little bit.

location to wife work was it

everything. disgustingly dirty, smell to point had to get extra strength feebreeze to neutralize smell of room funk, burn holes in furniture, bed itchy whole time, flood stains and missing spots, wife is handicap even put in notes yet was placed on third floor and they have no elevator. staff not customer friendly or help-full. smoke detector for some reason cover with bag and toes with a phone cord. smelled horrendous not only in but outside room. I took pics and this place is not clean at all in any way.

No breakfast

Nothing

There was no breakfast, room was falsely advertised. Said no smoking, but reeked of smoke and was hardly cleaned. The appliances did not work.

comfortable bed and pillows; some new wall decorations

it's not a Marriott but it's less expensive.

The location was good and it was clean and comfortable.

The check in experience wasn't good at all. I was assigned room 215 1st and when I tried to get in room the keys wouldn't work so I literally walked down the stairs to lobby about 7x to get the keys re scanned. In the process someone opened door to room. So I couldn't access it because it was already occupied. So yet again I go downstairs and tell the lady in office. She assigns me to 2 different rooms and they both were occupied as well. At this point I'm very frustrated because it's been an hour trying to get into a room. Finally after getting into the room, there were no TV in the room, it was a strip on the wall that had came off and after showering I tripped coming out bathroom smh. The water in the shower and the sink was backwards so it seemed like we had no hot water until i realized halfway through the shower. To top things off the people came knocking on the door 3x BEFORE check out and being that I didn't get into room until after 2 AM I asked for late checkout. So my slept kept being interrupted. I asked for a discount and the lady put my name down on a list and told me to call the manager on Monday. So that's what I'm gonna have to do.

The room was clean.

The stairwell and balcony outside the room was dirty. The grounds were full of cigarette buts and some trash. The facility was on a busy main highway which was OK but the side of the building I was in was next to the highway and very noisy. At times I had to use ear plugs to seep.