Decent location, very inexpensive.

Very basic rooms and services. Not particularly quiet.

Hotel is filthy- we requested room near each other and we had to wait a hour while they cleaned rooms because they knew but gave to someone else-Their exact words. We had to wait past check in time to get rooms and ended up being late to the wedding we were attending.

Clean and customer friendly

Room had a little musty smell but once the AC was running for a while it was ok.

We had a nice stay. The staff helped us to store our bicycles.

Basic comfort and a bit old building.

Location

Coffee not refilled fast enough. Mattresses on beds uncomfortable.

Even though they were badly understaffed ..the few that were there were accommodating and polite

Because they were badly understaffed the room was not ready when we arrived ... Room not cleaned and bed not made ... After we returned from the concert ..the room had still not been cleaned ..we had the night person bring us up clean sheets and blankets and we made our own bed .

Nothing.

This experience was horrendous. For starters we couldn't check in until 345pm when it was supposed to be 3:00pm. Which isn't that big of a deal. Also, the TV didn't work. Which is very bad when traveling with a 3 year old and 10 year old. Also, the security latch lock on the door was completely broken. Which is also dangerous with a 3 year old who can just open the door and walk out with the security lock broken. And lastly and most importantly, there was MOLD in our room on the top of walls/,ceilings. Absolutely disgusting. I need somebody to get back to me asap and figure this out and how it can be corrected. Room 224 Super 8 by Wyndham - Canandaigua NY. I will attach the pictures below that describe my email. Overall very unhappy and borderline disgusted. This was my first time using this site and probably last if we can't come to a solution to fix this. Thank you. Pictures attached below

Dumpy property, old furnishings, weak breakfast, poor management