Locks on motel room doors must be changed so that only guest-issued card works to open door everytime. Front desk attendant had to open my room for me twice during my stay.

Staff was friendly. Location is generally quiet at night.

I noticed a bad odor when I entered the room. I requested a change but that was not honored. There is a damp musty smell in the bath. I noticed a smoke or burn stain on the bath fan and a stain on the wall behind the toilet I couldn't remove with cleaning. I had to reset the clock on microwave twice due to the power going out when I was gone. The Wifi signal was lost on a few occasions.The toilet began draining slowly, and I requested maintenance and was brought a plunger and asked to do the job myself. After insisting, housekeeping took care of the issue. My security door entry alarm went off during my stay when I was away. The motel did not answer the phone for more than 15 minutes. When I did speak with them from work, they said nothing happened although my alarm system showed door entry.

Not sure if they had breakfast. We ate out.

One of the beds caved in a lot in the middle.

I love the location.

I love the hotel I've stayed there before but this time I went to the hotel, the lady gave me the key to the room and when i open the door to my room it was so nasty that it never was clean, they had food and trash on the table and the bed was not made. I went back to let the lady know about the room being not clean she had an attitude and gave me another room after she went to check the room. When I made it to the new room she gave me the room was stankey and the bed was also, when I reported the room to her over the phone she yell and screaming saying come get your money back and she put me out the room

The motel was fair in ALL it’s aspects , except for WiFi which was TERRIBLE !

The WiFi was TERRIBLE ! We stayed there between March 13th>>18th 2020 . Already on 1st day I complained regarding WiFI . I continued complaining on 2nd & 3rd day ! There was WiFi connection for several minutes and then 1/2 hours DISCONNECTION ! When I addressed reception they replied ( each time different excuse ) : Wind , whole area does not have connection and the climax of lady owner : WiFi -sometimes on & sometimes off ! . On 3rd day I urged to reception and told owner : I want my money BACK - due to lack of WiFi ( we wanted to book attractions in New Orleans - that time was still available before canceling due to Corona - but we COULD’T : NO Internet ) . I tried to contact Booking.com ON PHONE ( On Line was impossible - no Internet ) , and I waited almost one hour on phone line - booking phone was busy . I could not contact otherwise Booking.com , And I’m doing it NOW , after returning home ( from USA trip ) : I want my money BACK , since the Motel has ruined a major part of our New Orleans Tour !