City Express by Marriott St. Augustine

Good location & friendly staff

N/A

The location plus, we have stayed at this site a few times before the takeover

It was clean, the decor was okay by the front desk. I thought the furniture was too small for the hight of floor to ceiling. Tv far too small. Breakfast still cheesy, the breakfast lady was a little lazy, food not stacked and she in the back reading. We decided to go out to eat.

The location, was close yet, not too close to the downtown attractions. The area is very peaceful. It's easy to get to everything in 5 minutes.

I could tell that it was an old Country Inn Suites, you could also see the renovations and upgrades being made yet, not an inconvenience. The manager was very hands on, always cleaning or doing something for the betterment of the hotel, great guy.

Location and price

First room they gave us wasn’t cleaned and we were told the next morning it would be so my kids could be next to us like originally planned. However, it never got cleaned till the last day of the week. Plus we were told to leave the dining area at 1130 from playing a board game when it wasn’t supposed to be closed. Only the pool closed at that time. The following night we spoke to the manager and were told we didn’t have to leave. We weren’t being noisy or disruptive. Just wanted a place together since we didn’t have rooms on the same floor.