Residence Inn by Marriott Des Moines Downtown

Location close to riverwalk and downtown. Parking ramp was ok.

Front desk person (can't remember her name) was rude and accused my wife and I of being racist because we couldn't understand the person she made us call to get wifi password when she should have been the one to call and get us the password.

The room we had, Room #107, was absolutely amazing....we didn't want to leave! We absolutely loved our room. 😍

Just wish the pool could be open a little later?

Clean, friendly employees, nice atmosphere, good breakfast.

Difficult to find where to park before you check in. The parking in front of the building says no parking.

The room was nice. Had a comfortable bed

Got to hotel, couldn’t get in front door. Finally front desk person came and opened door from inside saying she had it locked due to unwanted people coming in. That’s a real confidence booster to stay there. Then went to leave and needed help to find where to go to get back to parking garage. She was no where to be found. In the meantime while she was gone another couple came and couldn’t get in so I let them in. She still didn’t come so they went out to car. When she did come back I told her there was another couple who came to register but they went back out. She said to me “did you get their name?” What???? There was a master switch by the door for lights. If you used that as you were leaving and when you came back and wanted to turn the bathroom light on it wouldn’t along with all the lights turn on. It took me awhile to figure out it was the switch so turned that back on and the other lights worked then. And $20 to park. I will pick a hotel next time that I can park in their parking lot. I get this was down town so parking is different but $20 felt like punishment for staying at your hotel