we were on our honeymoon and got an upgrade free parking and correct continental breakfast. the common spaces, lobby and reading room are lovely and everything is well decorated for Christmas.

unfortunately the upgrade was in a cold room, with a broken heater, so we had to move back to our original room reservation; and the room was there too hot. the room could be in better shape m

location… location… location

Though they could update the rooms a little bit for the money you’re paying. But I guess that’s the charm of it.

Loved the architecture. Location was great. Room was large & clean. Staff was awesome! Access to coffee, etc., anytime was great! Perfect.

Nothing.

The staff were very friendly and helpful. the location is excellent, near to restaurants, shops and museums.

We could often hear voices and noise from rooms next to ours. Rooms weren’t serviced, except by request for a change of towels or other needs.

Bathroom, door knob loose, towel hook falling of of wall, shower valve very loose.

Very charming, rustic property. Just lovely. Great location & a delicious breakfast in the a.m.

The location is excellent and easy to get too. Restaurants a block or two walk away. Ample parking at the back of the hotel. An old converted house. Has a lift! Large room, should have a King Sized bed (Queen Ok). One arm chair and has a small desk. Small bathroom with sink adjacent. Walk-in shower a bonus! Basic, continental breakfast but good quality. Great staff. A bit noisey with loud footed guests above, but no street noise. Lovely sitting rooms for quiet time.

I think the price point and room size warrant a king sized bed and better room lighting - a few floor lamps would add to the ambiance. If Im picky, the TV is one of the smallest Ive seen in recent accomodation. Really, a very nice place to stay and would stay again. Room temperature adjusted a bit 'tricky'.

Very attractive exterior, lobby and most public spaces. Breakfast was tasty & well presented.

Our first floor room was noisy, both from voices in the lobby and loud sounds from the floor above. There was peeling wallboard in one area of our ceiling. The auxiliary dining room needs updating. The downstairs entry from the parking lot is unappealing.

Close to everything walking distance

The room was a good size and the bed was comfortable. The hotel is well located and within easy walk of the port, restaurants and shops. The staff were helpful.

The place needs investment. The carpets were old and marked. The air conditioner unit was very noisy which made it difficult to sleep when it was on. In the common areas the furniture is worn. The dining room is simple and feels little effort has go into making it a welcoming space. Our room overlooked the parking space which was noisy in the mornings. Overall the pictures on Booking.com make the place look much better than it is and with some investment it would be much better.

Breakfast was awesome. Fresh pastries, fruit salad, eggs, yogurt, granola. Great start to the day.

Our rooms were across from reception- we could hear people and phones.