Location.

Very tired. Room extremely small. Bathroom toilet seat needed to be replaced.

Very nice historic hotel ( well over 100 years old) Has in room accommodations that most hotels in town don't have. We had a lot of friendly interaction with the staff and guests. Definite do again.

As with anything now days staff shortages are a real issue! The restaurant menu was not complete and service was not as fast as it should have been. Parking in a turn of the 19th century town is not ever fun this was no exception but doable. You can walk almost everywhere.

loved the nice big room, claw foot tub, location and the overall vibe.

The front desk staff was comically rude. one woman couldn’t be bothered to look up from her phone to help us. there was a definite disconnect between staff and the manager and customer service of any kind.

The room was very clean and very comfortable.

The dining room experience was horrible. Very bad attitudes, and very slow service. We had to leave after waiting 45 minutes and still no breakfast.

Location is great. Front desk was very nice.Good pillows.

Room smelled. Bed uncomfortable. Window heater was terrible. Off and on again in about 2 seconds. Until put it up to 84.. then it stayed on and we roasted. Not enough towels.

The elevator

Booking.com misleading on accommodation. Charged weekend rates on Sunday even though restaurant was closed. Room wasn’t ready. The cook didn’t show up for breakfast so had to go elsewhere

The location was great. It was downtown and you could walk to places. The mining museum is in front of the hotel, and the tour through the old Mine is just up the street, easy walking distance. You can walk to stores on the Main Street. Most stores are the cursor type, not practical ones. The only breakfast place other than the hotel was a coffee shop across the street with pastries. There were several good restaurants within walking distance. Parking was awkward. It is street parking. In the busy season there’s not much parking. The only tour we could find was a ghost tour which we enjoyed. We asked her to tell us Bisbee history, too, and she did.

It is very shabby, but it was clean enough. I think it’s the oldest hotel in Bisbee. The room had a very noisy heater/air conditioner making it hard to sleep. The air conditioner is an old window unit. There also was karaoke noise from the bar. I was on the second floor.

Room especially bathroom was unclean, and not stocked. Room was somewhat in dusted. Window blinds were terrible. Went to bar and was out of all mixers. I would say this hotel was over priced and totally mismanaged.