the convenience of the bottom floor room woth sliding doors. the staff was amazing as always. we have a wonderful experience at the Polynesian and have stayed here for the last 3 years for a convention.

to small of a garbage can in the kitchen for a 2 bedroom apartment is all I can come up with because we really did experience great service and a clean beautiful room.

The location was great, the staff was friendly and the rooms were bigger than I expected.

There wasn't really anything I didn't like

Pet Friendly..Gracious w extra pets ! Thank you so much!

That i had to take my little doggies through office to potty.

Nice front desk staff

The room was a little worn down and the elevator wasn't working

Beds were comfortable

Hot tub n pool were closed

Good room view, always enjoy having balcony.

If I book a room 1 night I get a fire log. We booked a room for 4 nights, we should get fire log for each night we book a room.

I like the spacious rooms, great stuff, swimming pool and great location

nothing

The location to the beach, and the ease of access to be able to let our dog outside.

Our room had no hot water. 2 minutes after getting in the shower the water turned ice cold. I called the front desk and they said the maintenance man is gone, and that they sometimes get complaints because the room I'm in has a small water heater that's shared with another room. So I should "wait 20 minutes and try again". So I did, same thing. I should have been discounted for the lack of hot water. It was impossible to take a shower, might as well hopped in the ocean. Our bedframe felt like it was broken. And the pool and hot tub area are a bit outdated and needed a better clean. But at least the shower next to the hottub had hot water, you may want to try that if you need a real shower.

Staff were very friendly and helpful

Room was in very poor condition. The carpet had many stains and loose fibers. Door to bedroom would not close completely. Bathroom only had two bath towels. Room had a musty odor, either from mold or it had been closed up for weeks.

The room was perfect! the staff were very friendly. Great amenities and fun things to do.

I liked everything. If they provided a continental breakfast, I wouldn’t complain. But, it’s not necessary.

We love the full sized kitchen, because we're a family of four. We also love the location, and every time we come to stay, we walk to the beach from the trail right off the back of the hotel property.

The only thing that was not good was the people above us stomped all night long, so that can be an issue when they place kids in the upper levels.

Great location, comfortable, Nice living room area and kitchen.

Kitchen not well stocked for cooking. Bring any specifics you need for making the meals you want to make.

the beds were good and the room was big the couch needs to be replaced but the place is always great place to stay