Chateau Orleans

Great location. Friendly staff

Nothing

The location was excellent, just a few blocks from Bourbon Street as well as Canal Street. The patio and pool area were very charming and gave a feel of privacy in a very busy French Quarter.

The "coffee bar" left much to be desired. Cheap coffee, cheap powdered cream, styrofoam cups. It just did'nt feel like it belonged there in comparison to the ambiance.

Friendly helpful staff!! Gina was wonderful. Helped us with everything we needed! The balcony over the pool was divine! Easy walk to everything! Very quiet! Will stay here again.

We wanted to like this property more than we did, but there were some great things about Chateau Orleans. 1) The staff is incredibly friendly and accommodating! They were quick with advice (on things like parking and safety) and even allowed someone from our party to check in early unexpectedly. 2) The location really is perfect. You are steps away from Bourbon street (but far enough away that you can sleep soundly at night), 10 minutes walking from Jackson Square, and about 15-20 minutes from almost anything you want to do in NOLA. 3) The courtyard is super cute.

Despite those positives, we probably won't stay here again. Our biggest issue was around cleanliness. While we don't mind that certain aspects of the unit were outdated (small beds, old quilts), we did mind that things weren't very clean. The vents were mildewy, with clumps of dust and dirty water stains dripping from them. The freezer was rusted inside. The walls had scuff marks and stains in places. And worst of all, there were cockroaches in the pipes! We know the weather and age of NOLA means keeping all bugs out of rooms is an impossible task. But over our 3 day stay, we had 4-5 HUGE cockroaches in the sinks, shower, and bathroom.