Staff member James House was excellent in his job. Spoke and greeted us everytime he saw us. Very valuable to this location.

Did not like that the front desk person was also the one fixing the breakfast. They could not keep up with that and the front t desk. It was not fare to her or the guests. Housekeeping was always sitting watching the tv in the lobby, taking up sitting in the lobby for the guest. Marijuana problem that could risk business

The room was clean, beds were comfy, location ws perfect, very quiet and safe. We have no complaints and would stay here again. The front desk gentleman James was very helpful. The breakfast was basic but sufficient. Pancakes oatmeal fruit. The usual.

Handicap parking closer to the front door.

Good location, easy to find, very clean facilities that were well lit

Nothing

The staff was great. And it was very convenient

The surrounding area

The stuff was very friendly. I did see the staff always cleaning. I had the do not disturb sign on my door but when I needed towels a staff member was very friendly and brought me some and took my dirty ones.

The first thing that wasn't ok about the room we stayed in was when we got to the room the door lock was broken the key wouldn't open the door it took us about 15 tries before we actually got the door open and struggled with it every time we had to leave the room and come back. The next day we went to Fort Moore to see my son in his turning green ceremony he was able to come back to the room with us he was sitting on the bed when he got up there was a hook where a picture frame was supposed to be it snagged his shirt and ripped it good thing he was not in uniform still. Then to top it all off the next morning we woke up with a cockroach in the bathroom I was so disgusted. We had family also staying in the same hotel and they also had seen cockroaches in their room.

Not enough choice

Choices

could have bee a better choice since some people do not know the area and would have had to try and fine a hot breakfast

Breakfast

It was located very close to Fort Moore.

I’d like to see a more selections for breakfast. And an actual coffee maker in the lobby.

I was there for my son’s ARMY Bootcamp graduation. —-The location was optimum. 10 minutes max from the hotel to the main gate to Ft. Moore. —-Neat and orderly rooms. Nothing fancy but a comfy bed, a closet with 4 hangers and a good TV —-Also mini fridge, microwave and coffee maker. —-Don’t forget to go to the “Lunchbox” Museum! It was quite an unexpected, pleasant way to spend the afternoon. Google or YouTube it. You’ll enjoy it!

Not much to not like. —-

Staff were friendly

I reported my bathroom out of order for over 24 hours after arrival! Going the maintenance guy and he fixed it. Had to use the public bathrooms for nearly 2 days of my stay! There were 3 loungers by the pool one ripped and no umbrellas and the pool was very dirty. My room was not made up for my whole 3 day stay! I guess you get what you pay for!

Not so good.

More options.

The staff was absolutely Great and it was really close to the base

Pool wasn't open on time and the shower curtains didn't stay in place

Location and pet friendly

No complaints

Friendly staff and clean rooms.

The breakfast

The hotel was unique for having a pancake maker instead of a waffle maker. The beds were very comfortable.

N/A

Clean, quiet & comfortable!

Nothing

Nice enough looked clean

The pool was green & we woke up this morning after( staying there three nights) with bed bugs thinking about calling our lawyer!🤬🤬🤬🤬🤬

Very clean

Breakfast had basics. It was fine for us. Location great to Fort Moore. Staff was really nice and friendly. Received great recommendations from a really nice girl that helped check us in for a number of restaurants down by the Riverwalk/Downtown area. All the restaurants she suggested were excellent!!

The location was great for us it was 10mins away from the base

They only had one elevator

Facility was clean, could use a little upkeep. Shower head was plugged so very little water came out. Bottom of bathroom door looked like it was cut off with a chain saw. Bedding was great, furniture was in good condition but low cost. Staff was very friendly but hotel was well understaffed. One employee for the property, on a Friday night, and she was training a new employee while trying to keep the whole hotel running. Would I stay here again, absolutly.

Good customer service.

N/A

management was horrible

Management

It was very clean, and the personal was friendly.

The gym is small and the pool wasn’t totally clean.