Candlewood Suites Flowood, MS by IHG

I would like to highlight two staff members that were exceptional in every way. Akalya Jackson checked me in and out and was very pleasant, courteous and respectful. Another staff member was Meme. Meme was the most helpful hotel staff member I have dealt with ever. I had forgotten some papers that I had printed at home but failed to pack them. Meme gave me a local site email, and I was able to forward the documents from my phone and send them to the email. She was able to print the documents for me, and she even made a second copy for some other guests I met while checking in, who were there for the same event, and they were able to be better prepared for the event. Top notch customer service. That is very rare these days and they both get a 10 (top ranking) for going above and beyond!!!!!!! Also, the full-sized refrigerator was awesome during the stay.

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the staff were very patient and kind. Brett who works at the front desk accommodated me for my pregnancy. He was very kind to me and my coworker.

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Cleanliness and Staff

No complimentary breakfast

The English lady at the front desk was very nice.

The TV was garbage. There were hardly any channels and the picture was like 1982! You have to bring your own Firestick or Apple TV if you want to watch anything decent. It was pathetic. The hotel was on the gross side. It smelled and was a little beat up and dirty. But that's what you get when you stay at those extended stay places.