Great location, fun indoor pool!

Tight parking

When we looked at the room and pool (no restroom either) we went and found another place to stay forgoing the money we paid for the room. We had to wait a long time for the front desk/manager to come out of his living quarters. The entry was awful and the ice machine was a little counter top that you would have in your home (an indication of the amenities). It is a misnomer to call it a lodge.

The coziness and the comfort. Perfect for family and small children.

Not sure. Nothing bad to say about this place.

I absolutely loved this litle property. We ended up in a HUGE room with a wonderful fireplace. Very romantic. Not far from Arrowhead and other mountain spots. The grounds were nice, and we even built a snowman on the property.

There were a lot of stairs to get to our room.

I am in love with this place. The space is immaculate, very clean and well kept. it is evident that the hotel is a labour of love and not someone’s “job”. It is genuinely cared for and loved on. They thought of everything you need and nothing that you don’t. The little details - down to the property map & surrounding eateries - like the phone numbers of each one on the map! They are helpful, kind, thoughtful and warm. We are up in Big Bear frequently, but when we go to Snow Valley for bike racing or skiing we will be staying here.

nothing

Cute cottage. Beautiful scenery.

location

pillows are not comfortable

Love the location! The rooms are extremely comfortable and well decorated.

Paid for the extra price of having a jacuzzi and it did not work, nor were we informed during booking or check-in.